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Manage and update all settings including account, payment, checkout and shipping information
Overview of Settings
This category includes all articles about the Settings section on your store. General View and update your store details Currency formatting Payment Provider Enable and manage your store's payment providers Checkout Customize your online checkout process Abandoned checkout follow-up emails and SMSs [Changes updated
Add promo codes, discounts to Abandoned Checkout SMSs and Emails
Abandoned Checkout SMSs and Emails are importantly impacting on Conversion Rate of your store on ShopBase. Adding discount coupons in this step will improve the increase in ability of purchase, and stimulate customers' actions. In this article A. Set up Abandoned Checkout SMSs and Emails B. Customize Abandoned Checkout SMSs and Emails A. Set up Abandoned Checkout SMSs and Emails
Create a PayPal Business account on ShopBase dashboard
In this article, we will guide you to create a PayPal Business account from the ShopBase admin page. Step by Step Tutorial From ShopBase admin site, go to Settings >> Payment providers. 2. In Payment providers, find PayPal and choose Sign up with PayPal. 3. Th
How to add custom options in emails?
If you are selling customizable products, it is important to show all custom options in emails sent to customers to help them easily re-check their orders. Custom options can be added to emails such as Order confirmation, Order canceled, Order refund and Abandoned checkout emails using just one variable. In the article: A. Add custom options to emails sent to customers B. Add custom options to the email sent to store owner and staffs A. Add custom options to emails sent to custo
How to Re-synchronize your Tracking Numbers to PayPal
This article will guide you on how to proactively re-sync tracking numbers to PayPal accounts. This can help ensure the transactions are informative enough and protect PayPal accounts from being suspended. Step by Step Tutorial From your ShopBase admin site, select Settings > Payment providers. In the P
To help your customers easily read the amounts shown on your store, you can change how currencies are displayed on your store with our short guide below On this page: Currency formatting types Currency formatting options Change the currency formatting Currency formatting types In total, there are 2 different currency formats that are used in different parts of your store: HTML without currency: Online store and ShopBase admin Email without currency: Notificatio
Set manual shipping rates
This is a detailed instruction to manage manual shipping rates on your ShopBase stores to boost your business revenue
How to add and manage staff accounts on ShopBase
As a store owners, you can create accounts for your staffs who can get access to ShopBase Admin Dashboard and help to run the business together, without sharing highly private information (such as billing and subscription). The number of staff account depends on your ShopBase pricing plan. In this article: A. Understand the levels of permissions B. Add staff accounts C. Manage staff accounts A. Understand the levels of permissions An acc
Set up policy pages
How to publish your Legal information by using Legal pages on your ShopBase store.
Changes updated when turning on abandoned checkout SMS
Customers keep their phones on hand, making it is easier to approach and sell them more. This feature will help you retain abandoned checkouts and boost them to make the purchase. If none of the products in the checkout are available for purchase (empty inventory, for example), then the email won’t be sent. In this article: A. Manually set for seller B. Automatically set from ShopBase A. Manually set for seller In order to activate **Automatically send abandoned checkout SMS
How to send order tracking and information to PayPal automatically?
Syncing tracking numbers and order information directly from ShopBase to Paypal would be a perfect solution for order with PayPal payment, which can also protect dropshipping merchants from disputes like Unauthorized Transaction or Item Not Received. After connecting PayPal as your payment provider, you can switch on the feature, or simply follow this walk-through to configure the type of order or product information and automatically add tracking information from ShopBase to PayPal.