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• Overview of Print Hub solutions

  General Introduction: Understand Print Hub app Understand Print Hub orders status Understand an Print Hub order process Set-up Instruction: [How to create new products with Print Hub's Catalog?](httpsFew readers

• Understand Print Hub's shipping policy

  Shipping policy (including delivery time and shipping cost) of different products will be different. In this section, we will guide you through PrintHub's shipping policy. Step by Step Tutorial Log into Catalog. Find the product you want to see its delivery policy and click on that product. A dialog box appears, scroll down to see the delivery time and shipping costs for that product. ![](https://storage.crisp.chat/users/helpdesk/websFew readers

• Set up payment with Print Hub

  In order to implement order processing with PrintHub's partners, you need to enable your payment method so it can automatically pay and process orders for your store. This section instructs you on how to set up payments with PrintHub to make your store's order processing more efficient and time-saving. In this section A. View Print Hub payment history B. Activate automatic payment on Print Hub C. Manually pay Print Hub orders A. Manage your payment history Step by Step TutoFew readers

• Overview of PrintHub

  PrintHub is a POD selling app that helps sellers connect with fulfillment parties that ShopBase directly cooperates. PrintHub is like a lite version of PrintBase, but only for fulfillment. You can create a storefront on ShopBase and process your application through PrintHub. PrintHub will help you handle products automatically, reduce the burden of store operations and create high quality products that are delivered to customers within a short period of time at super preferential prices. AdvanFew readers

• Understand Print Hub app

  In this article: A. How does Print Hub work? Why do we need this app? B. What are Print Hub features? A. How does Print Hub work? Why do we need this app? Print Hub will help the Print On Demand (POD) sellers quickly customize and create products as well as import them to storefronts and fulfill orders automatically. Our team understands that POD sellers spend a lot of time on creating their winning design while receiving thousands of orders each day and have to manuallSome readers

• Understand an Print Hub order process

  This article will explain how orders are processed on Print Hub. On Print Hub, the ordering process is automated as much as possible so you don't have to worry about fulfilling them manually and can focus on optimizing your business. We automatically sync orders that have been paid by your customers and validate these orders. If there's something wrong with an order, its status will be changed to In Review. Valid orders will be placed in **Unpaid ** and are ready for payment onSome readers

• How to create new products with Print Hub's Catalog?

  Step-by-step: Choose a base product Design on Print Hub Import the product to your store Step 1: Choose a base product You can easily choose a product to get started by going to the Catalog, which provides you with the latest products of the POD market.Popular

• What happens when I import products from Print Hub to ShopBase?

  After clicking Import to store, your products will be moved to Imported list and published on your ShopBase store. Print Hub will automatically set up your products like this: Select Don't track inventory. Uncheck Charge taxes on this product. Check This is a physical product and update weight. Select Print Hub as the Fulfillment service. ![](https://storage.crisp.chat/users/helpdesk/website/e960cf6d8989b00/dc9ea802-aa90-4134-b620-a3ba9d_wgcd3l.pFew readers

• How to set up payment with Print Hub?

  To fulfill with PrintHub's printing partners, you need to activate your payment method with PrintHub so that this app can automatically pay and process your orders. In this article: A. Payment Method of Print Hub B. Manage your payment history A. Payment Method of Print Hub From now on, all Print Hub orders will be charged by ShopBase Balance instead of credit cards. The app only charges ordFew readers

• Understand Print Hub product costs

  Print Hub is a POD selling app that helps sellers connect with fulfillment parties that ShopBase directly cooperates with. Print Hub is like a lite version of PrintBase, but only for fulfillment. You can create a storefront on ShopBase and process an order through the Print Hub. This section will help you to calculate the total cost of your product and to set a reasonable price for your items. After completing a design, you will know how much it will cost to print the product, but will not iPopular

• Why did my payment get declined and how to retry my payment?

  In this article: Why did my payment get declined? How do I retry my payment? What happens to my orders when my payment gets declined? 1. Why did my payment get declined? The most common reasons are expired payment information, mis-entered payment details, insufficient funds, or in some cases, the issuing bank has blocked the charge. You'll want to reach out to your bank directly to make sure that nothing is blocking the charge. 2. How do I retry my paymFew readers

• Understand Print Hub's shipping policy

  With Print Hub, the amount of time it takes to ship an order depends on different suppliers, distance and shipping method. For All Over Print Products, shipping has been included in base cost so you don't have to pay for any additional shipping fee. For 2D products, shipping cost is calculated based on types of products and customers' locations: ![](https://storage.crisp.chat/users/helpdeskFew readers

• How to show size chart for non-Print Hub products?

  Products created by Print Hub will automatically have size charts when the feature is enabled. For non-Print Hub products, we will enable size chart if your product tags match our keywords. Follow these 2 simple steps and a beautiful size chart will be ready for your products. Step 1: Make sure that you have enabled Size Chart feature when creating a new campaign Step 2: Go to your shop adminPopular

• How to enable size chart for my non-Print Hub products?

  ShopBase allows you to enable dimensioning guides for non-Print Hub products if your product tag matches our keywords. In this article, we will guide you through the operations. Step by Step Tutorial From ShopBase admin site, go to Apps >> Print Hub. You can enable the Print Hub dimensioning dashboard widget by clicking Enable auto fulfill with PrintHub in the message dialogs that display the top of the application pages. ![](https://storage.crisp.chat/users/helpdesk/website/Few readers

• How to duplicate campaign

  The option to duplicate a campaign will come in handy when you want to create a new campaign with the same settings with the original one (except the design). To duplicate a campaign, simply go to page My campaign and select the Duplicate campaign option. ![](https://storage.crisp.chat/users/helpdesk/website/4e3f64d66e329000/67597395-71e0-4426-b0c6-64a962_s8zfmFew readers

• How to bulk duplicate campaign

  In some cases, you may want to create multiple new campaigns at the same time that share similar characteristics (price, tags, product description, product types in a campaign) to the existing campaigns while only the design on the product is different. You can refer to our bulk cloning tool which helps you to clone a POD campaign to many other campaigns on both PrintBase and ShopBase (Print Hub). This article will guide you through bulk duplcating a campaign in just a few steps. Note:Few readers

• How to fulfill non-Print Hub orders through Print Hub

  On this page: A. How to map an order on the new Print Hub B. How to map an order on the old Print Hub A. How to map an order on the new Print Hub To successfully map order with a campaign on old Print Hub, you'll have to create the campaign before mapping. Learn more about a new Print Hub version, merchants can create a product on ShopBase then map products with Print Hub base products to fulfill an order.Very popular

• Understand Print Hub order status

  On the All orders page you can manage all of your orders produced by PrintHub's suppliers. In this article, we will help you understand order statuses on the All orders page. To open the All orders page, from the admin page go to Manage Orders >> All orders. Here you will see all orders sorted into tabs corresponding to the status of that order. All: All of your orders will be lSome readers

• Import Order by CSV file to fulfill with Print Hub

  In case you have orders for products that are not created by PrintHub app, you can still import your orders to fulfill on the Print Hub app of the Apps section on your store admin. They can either be ShopBase orders or orders from any other platform. On this page A. CSV format to import your order B. Make payment for your orders to fulfill C. Export your orders with tracking number D. Frequently asked questions A. CSV format to import your orders Before you imporPopular