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Introduction and guideline of how to optimize our POD app.
Overview of Print Hub solutions
General Introduction: Understand Print Hub app Understand Print Hub orders status Understand an Print Hub order process Set-up Instruction: [How to create new products with Print Hub's Catalog?](https
Understand Print Hub app
In this article: A. How does Print Hub work? Why do we need this app? B. What are Print Hub features? A. How does Print Hub work? Why do we need this app? Print Hub will help the Print On Demand (POD) sellers quickly customize and create products as well as import them to storefronts and fulfill orders automatically. Our team understands that POD sellers spend a lot of time on creating their winning design while receiving thousands of orders each day and have to manuall
Understand an Print Hub order process
This article will explain how orders are processed on Print Hub. On Print Hub, the ordering process is automated as much as possible so you don't have to worry about fulfilling them manually and can focus on optimizing your business. We automatically sync orders that have been paid by your customers and validate these orders. If there's something wrong with an order, its status will be changed to In Review. Valid orders will be placed in **Unpaid ** and are ready for payment on
How to create new products with Print Hub's Catalog?
Step-by-step: Choose a base product Design on Print Hub Import the product to your store Step 1: Choose a base product You can easily choose a product to get started by going to the Catalog, which provides you with the latest products of the POD market.
What happens when I import products from Print Hub to ShopBase?
After clicking Import to store, your products will be moved to Imported list and published on your ShopBase store. Print Hub will automatically set up your products like this: Select Don't track inventory. Uncheck Charge taxes on this product. Check This is a physical product and update weight. Select Print Hub as the Fulfillment service. !(https://storage.crisp.chat/users/helpdesk/website/e960cf6d8989b00/dc9ea802-aa90-4134-b620-a3ba9d_wgcd3l.p
How to set up payment with Print Hub?
To fulfill with PrintHub's printing partners, you need to activate your payment method with PrintHub so that this app can automatically pay and process your orders. In this article: A. Payment Method of Print Hub B. Manage your payment history A. Payment Method of Print Hub From now on, all Print Hub orders will be charged by ShopBase Balance instead of credit cards. The app only charges ord
Understand Print Hub product costs
Please refer to this article when you calculate the total cost of a product and set reasonable prices for your items. After completing a design, you will be informed about how much it costs to print the product, but will not include the shipping fee or tax fee. On this page A. Pricing Definition B. Total Cost calculation A. Pricing Definitions Catalog price: the product base price, which includes the printing cost of 1-side artwork (front or back). !(https:
Why did my payment get declined and how to retry my payment?
In this article: Why did my payment get declined? How do I retry my payment? What happens to my orders when my payment gets declined? 1. Why did my payment get declined? The most common reasons are expired payment information, mis-entered payment details, insufficient funds, or in some cases, the issuing bank has blocked the charge. You'll want to reach out to your bank directly to make sure that nothing is blocking the charge. 2. How do I retry my paym
Understand Print Hub's shipping policy
With Print Hub, the amount of time it takes to ship an order depends on different suppliers, distance and shipping method. For All Over Print Products, shipping has been included in base cost so you don't have to pay for any additional shipping fee. For 2D products, shipping cost is calculated based on types of products and customers' locations: !(https://storage.crisp.chat/users/helpdesk
How to show size chart for non-Print Hub products?
Products created by Print Hub will automatically have size charts when the feature is enabled. For non-Print Hub products, we will enable size chart if your product tags match our keywords. Follow these 2 simple steps and a beautiful size chart will be ready for your products. Step 1: Make sure that you have enabled Size Chart feature when creating a new campaign Step 2: Go to your shop admin
How to duplicate campaign
The option to duplicate a campaign will come in handy when you want to create a new campaign with the same settings with the original one (except the design). To duplicate a campaign, simply go to page My campaign and select the Duplicate campaign option. !(https://storage.crisp.chat/users/helpdesk/website/4e3f64d66e329000/67597395-71e0-4426-b0c6-64a962_s8zfm
How to bulk duplicate campaign
You can use the Bulk duplicate campaign option to create multiple campaigns in a short amount of time by bulk duplicating an existing campaign. Please go to page My campaigns and select Bulk duplicate campaign option. You will be directed to Bulk Duplicate Tool page. Drag and drop your design files or click Upload Files button. !(https://stor
How to fulfill non-Print Hub orders through Print Hub
On this page: A. How to map an order on the new Print Hub B. How to map an order on the old Print Hub A. How to map an order on the new Print Hub To successfully map order with a campaign on old Print Hub, you'll have to create the campaign before mapping. Learn more about a new Print Hub version, merchants can create a product on ShopBase then map products with Print Hub base products to fulfill an order.
Understand Print Hub orders status
On My Orders page, you will be able to manage all your orders with Print Hub products. All Orders: All of your orders will be listed here to give you an overview of your business. Unpaid: These orders have been paid by your customers and are now waiting for payment on your side. We'll process these orders automatically at 0:00 AM (UTC+0) and 12:00 PM (UTC+0)
Import Order by CSV file to fulfill with Print Hub
In case you have orders for products that are not created by PrintHub app, you can still import your orders to fulfill on the Print Hub app of the Apps section on your store admin. They can either be ShopBase orders or orders from any other platform. On this page A. CSV format to import your order B. Make payment for your orders to fulfill C. Export your orders with tracking number D. Frequently asked questions A. CSV format to import your orders Before you impor