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Know more about the order's status and its process.
Overview of Orders
Manage the orders Place a test order Process the orders How to fulfill orders by CSV files? How to insert product image in CSV file for fulfillment? [Manage A
How to fulfill orders by CSV files?
In order to mass fulfill your orders using CSV files, first, you will need to install the DropShip Connector App. If your business is not dropshipping, you can only use this app for mass fulfilling. On this page A. Export your orders in CSV format B. Fulfill orders by CSV files (with Tracking numbers included) A. Export your orders in CSV format First, you'd need to export
How to insert product image in CSV file for fulfillment?
On this page A. Export your orders with Line item image links in CSV format B. Convert image URLs link to actual images A. Export your orders with Line item image link in CSV format Steps From your ShopBase admin, go to Orders > All orders. Select orders that you want to fulfill (by filtering or in the next step) Select Export. !(https://storage.crisp.chat/users/he
Process the orders
A short instruction to proceed your orders on ShopBase store
Place a test order
This is a short guide for ShopBase store owners to place a test order and make sure their store is working well
Manage Abandoned Checkout
How to manage Abandoned Checkout and send abandoned emails to your customers with ShopBase
Some suggestions for investigate suspicious orders to prevent fraud orders
Fraud analysis indicators
ShopBase's fraud analysis provides indicators for every order so you can investigate any order that might be fraudulent.
Track customer's orders
In this article A. Order timeline B. How merchants track orders on store admin C. How customers track the orders on storefront A. Order timeline You can keep track of each order's activities at the order timeline. The steps are as follow: 1. From your ShopBase admin, go to Orders > All Orders. Click on the order ID. 2. Scroll down to Timeline section. Here you can find: Tim