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Know more about the order's status and its process.
Overview of Orders
Manage the orders Place a test order Process the orders How to fulfill orders by CSV files? How to insert product image in CSV file for fulfillment? [Manage A
How to fulfill orders by CSV files?
You can mass fulfill your orders in the Orders section of your store admin. On this page A. Export your orders in CSV format B. Fulfill in the Orders section C. Correct values for your carriers A. Export your orders in CSV format Before you fulfill, you will need the information of your orders, which can be available in the order CSV file. Below is the short guide to export: Steps: From your ShopBase admin, go to Orders > All orders. Select orders
How to insert product image in CSV file for fulfillment?
On this page A. Export your orders with Line item image links in CSV format B. Convert image URLs link to actual images A. Export your orders with Line item image link in CSV format Steps From your ShopBase admin, go to Orders > All orders. Select orders that you want to fulfill (by filtering or in the next step) Select Export. !(https://storage.crisp.chat/users/he
Process the orders
A short instruction to proceed your orders on ShopBase store
Place a test order
This is a short guide for ShopBase store owners to place a test order and make sure their store is working well
Manage Abandoned Checkout
How to manage Abandoned Checkout and send abandoned emails to your customers with ShopBase
Fraud analysis indicators
ShopBase's fraud analysis provides indicators for every order so you can investigate any order that might be fraudulent.
Some suggestions for investigate suspicious orders to prevent fraud orders
Mass order fulfillment
Track customer's orders
In this article A. Order timeline B. How merchants track orders on store admin C. How customers track the orders on storefront A. Order timeline You can keep track of each order's activities at the order timeline. The steps are as follow: 1. From your ShopBase admin, go to Orders > All Orders. Click on the order ID. 2. Scroll down to Timeline section. Here you can find: Tim
How to send tracking to PayPal automatically?
Syncing tracking numbers directly from ShopBase to Paypal would be a perfect solution for order with PayPal payment, which can also protect dropshipping merchants from disputes like Unauthorized Transaction or Item Not Received. After connecting PayPal as your payment provider, you can switch on the feature, or simply follow this walk-through to automatically add tracking information from ShopBase to PayPal. Notice For manual order fulfillment, ShopBase will sync the carrier's