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Send customers a link to their abandoned checkout

On ShopBase, you can send your customer a link to their abandoned checkout to complete their payment and recover the order. You can also set up automatic emails and SMS reminders to remind customers to complete their abandoned checkouts on ShopBase.

Step by Step Tutorial

From your ShopBase admin, go to Orders > Abandoned checkouts.

Click on the abandoned checkout of the customer you want to send recovery link to.

Copy the recover link in the Timeline section. You can directly send this link to your customers so that they can complete their order payments.

Overview of how to recover and manage Abandoned Checkout
Review abandoned checkout
Set up Abandoned Checkout emails
Set up Abandoned Checkout SMS
Email and SMS templates for Abandoned Checkout Recovery
Manage abandoned checkout recovery efficiently

Updated on: 15/08/2022

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