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After a customer places an order, related processes such as managing all orders, along with processing customer orders and abandoned checkout orders are an important part of an online business. ShopBase offers sellers the tools to easily and conveniently execute these tasks. This section will introduce and guide you on how to use ShopBase tools to effectively handle your order related issues.

In this section

Overview of how to Manage Orders: contains article about order operations such as view order status, cancel, refund or hide orders, etc.

Overview of how to process Orders: contains article about operations related to order processing such as manually processing order, order processing via CSV files or through ShopBase applications.

Overview of how to process Abandoned Checkouts: contains article about processing orders for which customers have not yet completed their payments, with the purpose of motivating customers to complete their orders via SMS and email, bringing revenue to the store.

Related articles

Overview of Products
Overview of Inventory
Overview of Customers
Overview of Balance
Overview of Analytics dashboard
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