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After a customer places an order, related issues such as managing all orders, processing customer orders, and customer outstanding orders are an important part of an online business. ShopBase offers sellers the tools to do those things easily and conveniently. This section will introduce and guide you to use the tools ShopBase provides to effectively handle your order related issues.

In this section

Overview of how to Manage Orders: order operations such as view order status, cancel / refund or hide orders, ...

Overview of how to process Orders: operations related to order processing (packaging, sending customers with bill of lading code, ...) such as manually processing order, order processing via CSV files or through applications ShopBase provides

Overview of how to process Abandoned Checkouts: processing orders which customers have not yet paid for with the purpose of motivating customers to complete their orders via SMS and email, bringing revenue to the store
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