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• ShopBase FAQs

  A complete list of FAQs for working with your ShopBase shopVery popular

• PrintBase FAQs

  Below are frequently asked questions about PrintBase. If you have any questions, do not hesitate to contact us for more information. Overview of PrintBase [How can I create a PrintBase store?](httpVery popular

• How to create your own dropship website on ShopBase

  If it's your first website on ShopBase, you need to sign up for your ShopBase account. To create another website on your account, you must log in to ShopBase. Then at the Select a shop stage, you can choose Add a new shop to create a new shop in your account. If you are already logged in and on yourFew readers

• PlusBase FAQs

  Below are frequently asked questions about PlusBase. If you have any questions, do not hesitate to contact us for more information. Get started with PlusBase How to use PlusBase Catalog to source products How to request custom products to your preference [Import product with PlusBase](https://help.shopbase.com/ePopular

• Understand the CSV file and how to create a product CSV file

  This article will help you understand what a CSV file is and how to create a CSV file to manage your products. In this article A. Definition of a CSV files B. Import CSV files into Google Sheets C. Export CSV files from Google Sheets D. Create a product CSV file E. Add images for your CSV fileVery popular

• How is My PrintBase Order Profit Calculated?

  Knowing how to correctly calculate your store's profit is crucial to determine its financial health. This article will give you an overview on how your PrintBase order profit is calculated and how you can view your order profit. In this article A. How is My PrintBase Order Profit Calculated? B. How to View My PrintBase Order Profit A. How is My PrintBase Order Profit Calculated? The profitVery popular

• How is My PlusBase Order Profit Calculated?

  Knowing how to correctly calculate your store's profit is crucial to determine its financial health. This article will give you an overview on how your PlusBase order profit is calculated and how you can view your order profit. In this article A. How is My PlusBase Order Profit Calculated? B. How to View My PlusBase Order Profit A. How is My PlusBase Order Profit Calculated? On PlusVery popular

• List of restricted ship-to countries/regions for PrintHub & PrintBase products

  Due to the current situation of COVID-19 and geographical locations, there are international flight restrictions in some countries/regions. This article will provide you with the lists of countries and regions that your PrintBase & PrintHub orders cannot be shipped to. In this article A. List of restricted ship-to countries B. List of restricted ship-to regions A. List of restricted ship-to cVery popular

• Reimbursements for canceled PrintBase orders

  In this article, you will find a full list of cases in which profit of canceled PrintBase orders is or is not deducted. In this article A. Cases in which order profit is not deducted B. Cases in which order profit is deducted A. Cases in which order profit is not deducted Orders that are unable to be delivered to Buyers due to [Restricted Regions/Countries](https://help.shopbasFew readers

• How to get your customers updated on their order status tracking

  Customers can visit the order status page to check the progress of their order as it's fulfilled. When you update order confirmation and shipping statuses, you can automatically send customers a link to the order status page by email, SMS text, or through the Shop app. In this article A. Send shipment details to customer after order fulfillment B. [Add order status tracking on thank you page](#3-b-add-order-status-trackinSome readers

• Understand handles

  This is a short article to understand handles and how it works to optimize your ShopBase storeFew readers

• Install apps into my ShopBase store

  ShopBase provides sellers with a wide range of apps to help with sales growth. There are 2 types of apps: pre-installed and installable apps. In this article, we will show you how to install them on ShopBase store. In this section A. Pre-installed apps B. Installable apps A. Pre-installed apps Apps like Boost Upsell, Product Reviews, Boost Convert, PrintHub, Ali Dropship Connector have been pre-installed byFew readers

• App permissions and personal information

  A brief introduction to app permissions and personal information on ShopBaseFew readers

• Private apps

  In this article, we will give you an overview of private apps and how to generate API credentials from the ShopBase admin. In this article A. Understand private apps B. Generate API credentials from the ShopBase admin C. Delete a private app A. Understand private apps Apps on ShopBase can be divided into two groups: Public apps: built to work with most ShopBSome readers

• FAQs about order management

  We've complied some of the most common questions asked about managing your orders on ShopBase. In case you can find your questions listed below, please contact us via LiveChat to get immediate support. In this article A. What is the red triangle next to my order? B. [Why does my order's payment status show pending or authorized ?](#3-b-why-does-my-orders-payment-status-show-span-classcsh-markdown-csh-markdown-code-csh-markdown-code-Few readers