This article is also available in:
Knowing how to correctly calculate your store's profit is crucial to determine its financial health. This article will give you an overview on how your PrintBase order profit is calculated and how you can view your order profit.

In this article

A. How is My PrintBase Order Profit Calculated?
B. How to View My PrintBase Order Profit

A. How is My PrintBase Order Profit Calculated?

The profit of each order is calculated using the following formula:

Profit = [Revenue - Total basecost - Payment fee of order] x 96%

In which:
Revenue: Subtotal - Discount (if any) - Refund (if any) (shipping fee is not included)
Total basecost: Basecost/1pc x Quantity
Payment fee of order = Order value x 3%

The remaining 4% is Processing fee, which is used to cover customer service cost, credit card processing fees and fraud protection.

How to View My Order Profit

On PrintBase store admin, go to Orders > All Orders. Click on the order you want to view the order profit to be directed to its detail page.

Scroll down to Your profit section, click Show calculation to see the details on how your order profit is calculated. Here, you can quickly track the total profit of your order, including the revenue, basecost, and other handling fees (payment fee and processing fee).

In case of cancellation or refund, all reasons will be logged in order's timeline


The refund amount for customers includes a refund for shipping fee.

Related Articles
View an order
View the order status page of an order
View an order's timeline
Add tags or notes, or edit an order
Contact a customer about an order
Archive a fulfillment order
Cancel an order
Refund an order
Was this article helpful?
Thank you!