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Boost Upsell
Instruction to use Boost Upsell to boost your sales.
Overview of Boost Upsell solutions
General Introduction: What is Boost Upsell and how does it work? Set-up Instruction: How to install Boost Upsell app into my ShopBase store? How does Product Recommendation work? [How to create an
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What is Boost Upsell and how does it work?
On this article: How Boost Upsell works? Why we need this app? Introducing all features How Boost Upsell works? Boost Upsell is an app that allows you to pitch additional products to get your customers to buy more or acquire more enhanced products. It is imperative to have upsell/cross-sell offers on your site as they can help you to increase your profit especially when your customers are on a shopping spree or in a buying mode. It also has a product recommendat
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How to install Boost Upsell app into my ShopBase store?
Boost Upsell is an app that available for any store on ShopBase platform. To install the app, please visit ShopBase App Store >> search for Boost Upsell and get the app. While installing, you will be provided with all the necessary information, how the app works with your store, our Support line and the Privacy Policy for your reference. If you need any assistance with our app, please contact us anytime via support@boostflow.com(support@boostflow.co
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How does Product Recommendation work?
Product Recommendation is a feature of Boost Upsell. It helps encourage conversions and increase cart value by forming the site scope personalized cross-sell and up-sell suggestions. On this article: A. How it looks B. Setting overview C. Optimize the Recommendations A. How it looks 1
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How to create an Add-to-cart upsell offer with Boost Upsell app?
In this article: How Add-to-cart upsell offers work? How to create an Add-to-cart upsell offer? How Add-to-cart upsell offers work? With Add-to-cart upsell offers, you can suggest the more expensive version of an item or related products with the one your customers have added to cart. The upsell offers are triggered by the add-to-cart button. How to create an add-to-cart upsell offer?
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How to create a custom cross-sell offer with Boost Upsell app?
In this article: How custom cross-sell offers work? How to create a custom cross-sell offer? How to change cross-sell offer display? How cross-sell offers work? With cross-sell offers, you can encourage customers to buy related or complementary products when they view pre-selected products. An offer will show as a bundle of products which is displayed right below the Add-to-cart button on the product page. How to create a custom cross-sell offer?
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How do Smart Upsell and Smart Cross-sell work?
We understand that creating add-to-cart upsell offers may take too much of your time or may get too complicated for you, especially when you have many products on your site. Worry no more! Boost Upsell app has Smart Upsell and Smart Cross-sell feature wherein they can automatically suggest offers to your customers based on your sales history. In this article: Smart Upsell and Smart Cross-sell Suggested offers
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How to change the Call-To-Action button on your Up-sell and Cross-sell pop-ups?
In this article: How to change the Call-To-Action button on your Up-sell pop-up? How to change the Call-To-Action button on your Cross-sell pop-up? How to change the Call-To-Action button on your Up-sell pop-up? On an Upsell popup, you can choose to redirect buyers to the cart page or checkout page. In order to do this, please visit the app **
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How to customize the position of Product Recommendation widgets?
If you want to adjust the of the Product Recommendation positions, please follow this instruction as reference: Step 1: Use browser inspector to find the ID or Class Name of an element. The browser inspector is a browser feature that allows you to view specific snippets of a web page element’s HTML and CSS. You can isolate specific elements or tags and view the corresponding CSS styles to easily test changes as well as copy the code for customization. On your product page: Right
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How to translate Boost Upsell app?
The app uses English as its default language. However, you can translate it to your own language manually. To translate all texts to your preferred language, please visit Settings tab >> Translate: You can edit or customize all phrases of Boost Upsell app to give more personalized touch on your offers:  from our apps, please exclude it from being synced by adding this tag to your product: boostflow-hidden From your ShopBase admin, click Products. Choose the product to edit. In the Organization section, select or enter tags for your product, using a comma to separate different tags. Any new tag can be created
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How does Quick View feature work?
Quick View feature offers your customers an easier and more convenient shopping experience, which can help to increase the conversion rate. In this article How does Quick View feature work? How to configure Quick View? How does Quick View feature work? Normally, if customers clicks on a product, they will be directed to its product page. With Quick View enabled, a popup having all details of the product will show up instead. ![](https://storage.crisp.chat/users/helpdesk
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Main reasons as to why Upsell offers are not showing up
When you find your Upsell offer not working after adding the target product, here are the possible reasons as to why it is not showing up on your site: 1. Incorrect Ajax Cart setting Ajax cart is a customization for your store theme that allows customers to add a product to cart in an instant, without leaving the current page or reloading the entire page. For the Upsell offer to work, you will need to update the Ajax cart settings to be compatible with the app. On the Boost Ups
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Why Boost Upsell is not working on mobile?
By default, the Boost Upsell will only show up on desktop. To enable Boost Upsell on mobile, go to app Settings >> Other Settings >> Activate on mobile devices >> Toggle to switch on >> Save.
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Why do I see strange offers showing up?
After enabling custom up-sell/cross-sell offers, you may notice some strange products appearing in the popups or see an unknown offer showing up after adding-to-cart a random product. The reason for these cases can be due to the smart features activated by default after installing Boost Upsell app. You can always deactivate Smart upsell and Smart cross-upsell in your app settings: Smart Upsell: Go to Upsell -> Smart Upsell -> turn off the switch button. ![](https://storage.cr
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How to import and export offer list with Boost Upsell?
With Boost Upsell app, you can Import and Export offers in no time! This helps you to manage your offers easily. On this article: How to import/export? Offer CSV file sample How the get product/collection ID? How to import/export? Simply go to Add-to-cart Upsell/Custom Cross-sell managing page and click on the Import/Export button on the right-hand side corner. ![](https://storage.crisp.chat/users/helpdesk/website/6afef7762d0ec800/eb77a3d7-f8d2-
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Why is my Upsell offer being added to cart twice?
If the target product in your upsell offer is being added to cart twice, this is because your store ajax cart setting does not match the setting in the detect shop ajax cart section of the app. To fix this, please go to the app's dashboard >> Settings tab >> Other Settings and follow as instructed below: For stores using ajax cart: choose Auto or Shop is using ajax cart. First, you can test the Auto and if it's not helpful, please change to Shop is using ajax cart, then u
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How to create a BOGO offer with Boost Upsell?
A sweet Buy-one-Get-one offer will encourage your customers to purchase discount products and give customers more satisfaction. With Boost Upsell, it has never been easier to create this offer. Basically, you will create a bundle of 2 identical items and then discount to a half of the total price. How does it look? Steps to go: In Custom Cross-sell section, click on Create Offer. ![](
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Why am I getting "Replace" instead of Add-to-cart button?
When up-selling a similar or an upgrade from the target product, you may enable the Replace button. However, if you prefer your customers to simply add items to cart, you may change the Call To Action button from "Replace" to Add-to-cart. Simply uncheck this option in your upsell offer settings: 