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Set up and change your information including profile, billing information, payment method
How to keep track on PrintBase orders collecting in Balance?
On PrintBase, with each order paid successfully, its profit would be immediately transferred into Balance, your store’s credit account. Each variation of order A, such as cancel or refund, would be put into its order invoice in Balance History. Here is the guideline to show you how to export the Balance transaction invoice and fully comprehend it. On this page: A. Export Balance invoice B. Understand file CSV Balance invoice A. Export Balance invoice Log in your store adm
How to set up your ShopBase profile & billing information
Profile and billing settings allow you to update or make changes of your personal information (such as email and password) and make necessary changes to make sure that your store is up and running well. On this page: A. Select default language B. Complete profile C. Update billing information D. Add new payment methods E. Account security A. Select default language At the moment, ShopBase offer two languages on dashboard admin for merchants to choose: English and Chinese. To ch
How to secure your ShopBase account
Learn more about how to secure your ShopBase account to protect your business and private information from potential risk. In this article A. Account security B. Check recent login history C. How to log out from all devices D. Reset your password A. Account security Connecting to a random network may compromise your account and your customers' data, which increases the risk of security attacks. That's why ShopBase recommends these following steps to protect yourself, your busin
How to switch between ShopBase stores
If you create more than one POD/dropshipping store on ShopBase, you can flexibly switch between your ShopBase store at ease! On this page: A. How to switch between stores under one account B. Different settings and permissions to users in different stores A. How to switch between stores under one account If you have several ShopBase stores associated with one same email address, you can switch between them right after you log
Sign up or log in to ShopBase
A quick guide to help you get started with ShopBase and starting making money on your online store.
How to change your email & password to login into ShopBase dashboard
A short guide for ShopBase account owner to reset their password and continue selling online
How to update your ShopBase profile
The store owner is the person whose email and contact information were originally used to sign up for ShopBase accounts. Follow this guide to update and change your ShopBase profile. On your store's dashboard admin, click on Your Name in the left bottom of the screen >> select Profile Update your ShopBase profile (name, email, password, option to get important notification) >> click Save ![To open the profile setting of your account and start updating.](https://storage.crisp.
How to update billing information & payment methods?
With ShopBase, you can easily and flexibly manage your budgets and store's revenue. In this article, we will walk you through step-by-step to discover how you can update monthly billing details and set up your payment providers. On this page: A. Update billing information B. Set up payment providers A. Update billing information You can edit your billing information in 2 different ways: [Update in Balance](https://help.shopbase.com/en/article/understand-shopbase-bal
How to close your store on ShopBase
This is the instruction to close your store on ShopBase.
Understand ShopBase fee & charge
Overview of fees and charges on ShopBase.
How to calculate fee & charge
Based on your ShopBase packages and billing cycles, your bill will show several charges and fee. They will be charged in US dollars only. In this article: A. Subscription fees B. Transaction fees C. Billing cycle D. View history of payout A. Subscription fees Subscription fees are the recurring charge for using ShopBase, and varies based on your package. ShopBase offers 3 package options (Basic Base, Standard Base, Pro Base) and 2 billing cycles (monthly and annually). You can f
Understand ShopBase Balance
ShopBase Balance is a credit account used to receive payments from customers (for orders processed via PrintBase) or pay fees and services to ShopBase. This article will help you to understand ShopBase Balance and the activities related to ShopBase Balance. Note:
Understand all contents of Balance invoices
ShopBase Balance is your credit account. The amount of this balance is applied for using Service, paying Subscription fee and Transaction fee. There are many different types of invoice logged in Balance History to help merchants keep track on his business cost and revenue. Let's go through this instruction to fully un On this page: A. Content B. Shop name C. Type A. Content Each user has one Balance account. All transactions in Balance are saved and you can follow it by clicki