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Manage orders of multiple stores at the same time

With the new features integrated in ShopBase Admin Dashboard, merchants could easily manage all orders of multiple stores (including exporting orders and importing tracking numbers) at the same time using CSV files, instead of repeating same tasks in each store.

In this article

A. Export all orders
B. Import multiple tracking numbers

A. Export all orders

Please refer to this article on how to export order details via CSV file. In step 3, you can select one or multiple stores you want to export orders from in Store section.

If an order has multiple products in the same product line, processed by two or more order fulfilling services, it will be listed in multiple lines in the CSV file, with each line corresponding to one order processing service.
If an order is processed many times, the order information will be listed in multiple lines in the CSV file, with each line corresponding to a tracking number and the number of products sent to customers tracked by that tracking number.
If there are several products in the order that have not been processed, information about those products will be displayed in a line separated from those of products that have been processed in the order.
The exported file will be downloaded automatically after you press Export to file if there are less than 50 orders in the export file. If the number of order is more than 50, the file will be sent to your registered email.

B. Import multiple tracking numbers

After exporting all the order information to a CSV file and processing the order for customer, you need to enter the tracking number for those orders. Please refer to know how to enter tracking numbers for multiple orders using CSV file.

Overview of Orders
Overview of how to fulfill orders
Understand the processing of orders
Fulfill order manually
Fulfill orders by CSV files
Insert product image in CSV file for fulfillment
Fulfill order via PrintHub
Fulfill order via Ali Dropship Connector
Fulfill order via PlusHub

Updated on: 22/08/2022

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