ShopBase Help Center
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How to manage orders
18 articles
Categories
(691)
Create and Manage Draft Orders
Cancel an order
Manage orders of multiple stores at the same time
Contact a customer about an order
Refund an order
Archive a fulfilled order
View an order's timeline
Possible impacts of order editing
Check a chargeback/inquiry status
Prevent fraud on ShopBase
Place a test order without test mode on PrintBase and PlusBase
View an order
Submit a chargeback/inquiry response
Add tags or notes, or edit an order
How to handle PlusBase on-hold orders
View the order status page of an order
Understand fraud analysis indicators
Edit a ShopBase order