ShopBase Help Center
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How to manage orders
18 articles
Categories
(691)
Contact a customer about an order
View an order
Manage orders of multiple stores at the same time
Cancel an order
Refund an order
Add tags or notes, or edit an order
Archive a fulfilled order
Place a test order without test mode on PrintBase and PlusBase
Submit a chargeback/inquiry response
View the order status page of an order
Prevent fraud on ShopBase
Possible impacts of order editing
Create and Manage Draft Orders
Check a chargeback/inquiry status
How to handle PlusBase on-hold orders
View an order's timeline
Understand fraud analysis indicators
Edit a ShopBase order