ShopBase Help Center
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How to manage orders
18 articles
Categories
(677)
View the order status page of an order
Contact a customer about an order
Create and Manage Draft Orders
Submit a chargeback/inquiry response
Place a test order without test mode on PrintBase and PlusBase
View an order's timeline
Check a chargeback/inquiry status
Cancel an order
Possible impacts of order editing
Add tags or notes, or edit an order
Prevent fraud on ShopBase
Refund an order
Archive a fulfilled order
View an order
Manage orders of multiple stores at the same time
How to handle PlusBase on-hold orders
Understand fraud analysis indicators
Edit a ShopBase order