ShopBase Help Center
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How to manage orders
18 articles
Categories
(690)
Submit a chargeback/inquiry response
Contact a customer about an order
View an order's timeline
View the order status page of an order
Create and Manage Draft Orders
Add tags or notes, or edit an order
Manage orders of multiple stores at the same time
Prevent fraud on ShopBase
Place a test order without test mode on PrintBase and PlusBase
View an order
Possible impacts of order editing
Cancel an order
Check a chargeback/inquiry status
Refund an order
Archive a fulfilled order
How to handle PlusBase on-hold orders
Understand fraud analysis indicators
Edit a ShopBase order