ShopBase Help Center
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How to manage orders
18 articles
Check a chargeback/inquiry status
Contact a customer about an order
Archive a fulfilled order
Submit a chargeback/inquiry response
Create and Manage Draft Orders
Refund an order
View an order's timeline
Possible impacts of order editing
Prevent fraud on ShopBase
Place a test order without test mode on PrintBase and PlusBase
How to handle PlusBase on-hold orders
Add tags or notes, or edit an order
View an order
View the order status page of an order
Manage orders of multiple stores at the same time
Cancel an order
Understand fraud analysis indicators
Edit a ShopBase order