ShopBase Help Center
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How to manage orders
18 articles
Categories
(678)
Place a test order without test mode on PrintBase and PlusBase
Archive a fulfilled order
Submit a chargeback/inquiry response
Cancel an order
Possible impacts of order editing
Check a chargeback/inquiry status
Refund an order
Add tags or notes, or edit an order
View an order's timeline
Prevent fraud on ShopBase
View an order
View the order status page of an order
Contact a customer about an order
Create and Manage Draft Orders
How to handle PlusBase on-hold orders
Manage orders of multiple stores at the same time
Understand fraud analysis indicators
Edit a ShopBase order