ShopBase Help Center
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How to manage orders
18 articles
Categories
(689)
Contact a customer about an order
Possible impacts of order editing
Create and Manage Draft Orders
Prevent fraud on ShopBase
Refund an order
Manage orders of multiple stores at the same time
Place a test order without test mode on PrintBase and PlusBase
View an order
Submit a chargeback/inquiry response
Check a chargeback/inquiry status
How to handle PlusBase on-hold orders
View an order's timeline
Cancel an order
Understand fraud analysis indicators
View the order status page of an order
Add tags or notes, or edit an order
Archive a fulfilled order
Edit a ShopBase order