ShopBase Help Center
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How to manage orders
18 articles
Place a test order without test mode on PrintBase and PlusBase
Cancel an order
Create and Manage Draft Orders
Submit a chargeback/inquiry response
Refund an order
View an order's timeline
Archive a fulfilled order
Contact a customer about an order
Possible impacts of order editing
Prevent fraud on ShopBase
Check a chargeback/inquiry status
Manage orders of multiple stores at the same time
How to handle PlusBase on-hold orders
View an order
View the order status page of an order
Add tags or notes, or edit an order
Understand fraud analysis indicators
Edit a ShopBase order