How to manage orders

Manage orders of multiple stores at the same time

View the order status page of an order

View an order's timeline

Submit a chargeback/inquiry response

Create and Manage Draft Orders

Refund an order

Place a test order without test mode on PrintBase and PlusBase

Cancel an order

Add tags or notes, or edit an order

Archive a fulfilled order

Possible impacts of order editing

Prevent fraud on ShopBase

Contact a customer about an order

Check a chargeback/inquiry status

How to handle PlusBase on-hold orders

View an order

Understand fraud analysis indicators

Edit a ShopBase order