ShopBase Help Center
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How to manage orders
18 articles
Categories
(678)
View an order
Place a test order without test mode on PrintBase and PlusBase
Manage orders of multiple stores at the same time
Submit a chargeback/inquiry response
Create and Manage Draft Orders
Add tags or notes, or edit an order
Archive a fulfilled order
Contact a customer about an order
Cancel an order
Check a chargeback/inquiry status
Possible impacts of order editing
Prevent fraud on ShopBase
View an order's timeline
View the order status page of an order
How to handle PlusBase on-hold orders
Refund an order
Understand fraud analysis indicators
Edit a ShopBase order