When your business expands in larger scale, you might have no time process orders one by one manually so ShopBase has provided a time-saving solution for online merchants to process their orders seamlessly with our powerful apps.


In this article:

A. Automate fulfillment by PrintHub

B. Automate fulfillment by Ali Dropship Connector

C. Automate fulfillment by CrossPanda


A. Automate fulfillment by PrintHub

If an order is placed via PrintHub and successfully paid by your customers, the order will be automatically processed to fulfill and updated with the tracking number in the order detail after successfully collecting each order's bascost in store's Balance.

Please go to PrintHub app to monitor all your PrintHub orders. PrintHub orders would be divided into 2 types:

1. Direct order was made in the storefront.

All direct orders mean these orders have been paid by your customers and are now waiting for payment on your side.

These orders would be in Awaiting Payment tab and we'll process these orders automatically at 0:00 AM and 12:00 OM (UTC+0) everyday. Make sure that you activate ShopBase Balance and leave this tab to focus on your business for now.



2. Order imported by CSV file

Importing your orders from other platform & fulfill them with products in the Product Catalog by Print Hub is quite easy. We've already have the detail guide for you to follow. Make sure that you activate ShopBase Balance and leave this tab to focus on your business for now.

B. Automate fulfillment by Ali Dropship Connector

To help you save time and effort, Ali Dropship Connector supports placing all your orders at once, instead of having to place them one by one. Once the fulfillment process is done, all tracking number of orders would be automatically sync onto your ShopBase store and sent to your customers.

After receiving orders, you can monitor them in Ali Dropship Connector app and place all by once. Finish placing your orders in ShopBase, you need to login to your account in Ali Express and pay for the product cost then your orders would be processed by Ali Express suppliers. You can follow this detailed instruction further help.



C. Automate fulfillment by CrossPanda

Once your store connected to CrossPanda, all your orders would be automatically synced to CrossPanda platform and be ready to fulfill. When the fulfillment process is done, all tracking number of orders would be automatically updated onto your ShopBase store and sent back to your customers.

Here's how you can fulfill orders via CrossPanda at ease with our guideline here.


Related articles:
How to manually fulfill order by CSV file
How to manually fulfill order via Dropship connector app
How to fulfill order via CrossPanda
How to place a test order
How to archive orders
How to cancel and refund orders
How to recover abandoned order)
How to manage orders
FAQs about order management
Was this article helpful?
Cancel
Thank you!