CSV files allow you to export order information, customize order with images, product variants, product SKU... and fulfill order manually. In this article, we will guide you on how to export your orders into .CSV files to get detailed information about your orders as well as transaction and dispute histories.
Step by Step Tutorial
In case you want to export specific orders, check those orders and press Export order.
You can search for orders you want to export from in the search bar, using order name, price, transaction ID, line item name, customer name, customer email, variant SKU, and customer address, and press Export order.
You can also filter out orders using different conditions, and press Export order.
To export your order information, click Orders.
To export transaction histories of your orders, click Transaction histories.
The exported file will include information about dispute of orders (Dispute date, dispute reason, due date, status) so that you can easily manage your orders, submit your chargeback response on time, and avoid loss dispute.
If you want to customize information in your order export file, click Customize export fields. Choose the information you want to export from Available fields. You can also click Save to template button so that the selected fields will be saved to be a template for a later use.
For example, if you want to export orders with customized products, choose Lineitem Properties field.
To export orders with data about product collection and/or product tag, choose Product collection and/or Product tag fields.
If you select the Lineitem Image field when customizing export fields, the image links are only available for variants that an image has already been set up for. Please refer to this article on how to check and set up variant images for your product.