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Fulfill orders manually

Manual order processing is the execution of actions on the store administration system so that the system recognizes you have processed the order and allows you to provide shipping information (e.g. : bill of lading code) for the customer. Manual order processing is different from order processing using apps like Ali Dropship Connector, PlusHub, PrintHub. When you choose to process orders through these ShopBase's apps, ShopBase helps you connect with your suppliers so they can produce and ship your customers. Meanwhile, if you process orders manually, you must manufacture, package, ship or find an outside supplier to do so before submitting information to the system to confirm that order processing has been completed. This order processing method can only be done with a single order. Also you can fulfill multiple orders by CSV files.

In this article, we will guide you on how to manually fulfill your orders within just a few steps.

Step by Step Tutorial

From your ShopBase admin, go to Orders > All orders and select the order you want to fulfill.

In the orders detail page, click Mark as fulfilled

You will be directed to the next page where you can:

Check and edit shipping address in Shipping address
Check and edit product quantity for customers in Quantity to fulfill
Enter the bill of lading in Tracking number and choose the carrier in Shipping carrier in Tracking information
Select Send shipment details to your customer now if you want to send delivery information to customer
Click Fulfill items to complete

Overview of how to fulfill orders
Fulfill orders by CSV files
Insert product image in CSV file for fulfillment
Fulfill order via PrintHub
Fulfill order via Ali Dropship Connector

Updated on: 15/08/2022

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