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Understand ShopBase Payments order profit when using ShopBase Global

ShopBase Global is a cross-border management tool that assists you in managing your international markets, particularly those involving different currencies. With ShopBase Global, you can create tailored online shopping experiences for customers in different countries in just a few simple steps. In this article, we will discuss several aspects affecting order profits for stores that use the built-in ShopBase Payments gateway in conjunction with ShopBase Global.

If you enable manual rate for a ShopBase Global Market, when a customer in this market pays for their order using ShopBase Payments, the order profit may be different in certain pages of your ShopBase admin:

The order values in the Order detail page will be displayed according to the manual rate that was set up for this market.

The manual rate is also applied for your order profit displayed in the Analytics dashboard.

However, the automatic rate will be used to calculate and add the order profit to your ShopBase Balance. This is the exact profit that you will receive for this order.

The above differences occur only when a manual rate is configured for the customer's market. When you use the automatic rate, the data on the order detail page, Analytics dashboard, and ShopBase balance will all be consistent.

Overview of ShopBase Global
Set up ShopBase Global Market
Understand ShopBase Global currency and pricing

Updated on: 05/07/2023

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