This article is also available in:
Payment status is the current status of a payment that a customer has made while ordering in your store. When you process your order, you can see the payment status linked to your order. The payment status can only be formed when the order is created. This section lists all the payment statuses for an order. Statuses include:

pending: Payments which are pending for process. The payment might subject to failure in this state, hence you are recommended to check again to confirm if the payments have been paid successfully.

If it fails to confirm payment, please contact ShopBase support team so we can check it for you.

If your client's PayPal account is holding money: please visit your PayPal dashboard to check for more information.
authorized: authorized payments.
partially_paid: Payments have been partially made.
paid: Payments have been fully made.
partially_refunded: Payments have been partially refunded.
refunded: Payments have been fully refunded.
voided: Payments have been voided.
Was this article helpful?
Cancel
Thank you!