ShopBase Help Center

Explore How-To's and learn eCommerce best practices from our knowledge base.

Home Explore PrintBase Features

Explore PrintBase Features

Edit & manage your domain, POD & personalized product & order
161 articles
Trouble Shooting Learn everything you can about the products and services in our ecosystem can about the products and services in our ecosystem
10 articles
CSV import in Excel with garbled characters
Gather information for troubleshooting sites
Generate a HTTP Archive (HAR) file for troubleshooting
How to avoid having ShopBase notification emails labeled as spam
Leverage Jam Dev and Browser Console Logs for Enhanced Debugging
FAQs
15 articles
App permissions and personal information
Common Pagespeed Questions
FAQs about order management
How to create your own dropship website on ShopBase
How to get your customers updated on their order status tracking
Online store
27 articles
Overview of Online store
1 article
Pages
4 articles
Navigation & pages
Preferences
17 articles
Blog posts & landing pages
5 articles
Account
11 articles
Account
1 article
Balance
10 articles
General Settings
16 articles
Add and manage staff accounts on ShopBase
Apply promotion code to your plan
Authenticate domain used in store’s customer email
Change password to login into ShopBase dashboard
Close your store on ShopBase
Orders
24 articles
Add tags or notes, or edit an order
Archive a fulfilled order
Cancel an order
Contact a customer about an order
Create and manage draft orders
Campaigns
29 articles
Campaign creation
12 articles
Campaign personalization
10 articles
Campaign settings
5 articles
FAQs & Troubleshooting
2 articles
Customers/Contacts
12 articles
Website Builder Template
6 articles
Theme Editor
6 articles
Discounts
5 articles
Create a discount code
Create an automatic discount
Manage existing discounts with ShopBase
Overview of Discount
Set up sale prices on products
Artwork Library
12 articles
AOP Beach Shorts' design guideline
AOP Hawaii Shirt's design guideline
AOP Sweatshirt's design guideline
Multi Piece Hoodie's design guideline
Neck Gaiter's design guideline