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Welcome you to ShopBase. You may find our detailed instructions here, or check out our most frequently asked questions below. In case you want to find out more, please don't hesitate to contact us for more information.

General Questions

How to create a shop on ShopBase

How to add my existing domain to ShopBase shop?

How to add third-party scripts (Hotjar, Sumo, Sitekit, etc) to ShopBase?

How to create up-sell and cross-sell offers on ShopBase?

How to show product reviews on my store?

How to format currency on your store?

How to remove "Powered by ShopBase"?

Product and Order Processing

How to proceed with my new order?

How to import products from AliExpress and fulfill orders on ShopBase?

How to operate my Print on Demand (POD) business on ShopBase?

How to migrate a Shopify store to ShopBase? How to import by URL links?

How to fulfill on ShopBase if the supplier doesn't integrate with ShopBase? How to fulfill by CSV files?

How to create product feed for Facebook & Google Ads

How to automatically send tracking to PayPal to handle disputes faster?

How to quickly add many products to ShopBase?

Product Feed Troubleshooting

Theme and storefront

How to display product types and color option as swatches and real images?

How to show size chart in Product page?

How to customize your website, and change the colors?

How to add contact information at the page footer?

How to create a contact form on the storefront?

How to copy theme between stores?

How to create Quantity Discount widget on the product page?

How to hide products from search engines and listing?

Payment Gateway

Which payment providers does ShopBase support? We currently support PayPal, Stripe, and ShopBase Payments gateway (for stores in the US and Canada).

How to connect Paypal to my shop?

How to connect Stripe to my shop?

What is ShopBase Payments, and how to register?

ShopBase Payments FAQs

How to show the phone number field on the checkout form?

How to create test orders on ShopBase?
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