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PlusBase FAQs

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Below are frequently asked questions about PlusBase. If you have any questions, do not hesitate to contact us for more information.

Get started with PlusBase

How to use PlusBase Catalog to source products
How to request custom products to your preference
Import product with PlusBase
Policy for PlusBase's sellers

Fulfill orders with PlusBase

Order processing with PlusBase
Do you require a minimum order quantity?
Can my buyers cancel/update their orders with PlusBase?

Shipping with PlusBase

How much does customer pay for shipping?
How long does it take for orders to reach customers?

Services provided by PlusBase

Does PlusBase provide inventory management service?
What apps can I install to optimize my PlusBase store?

You can check out our apps: Boost Upsell, Boost Convert, and SiteKit.

What is Boost Upsell and how does it work?
What is Boost Convert and how does it work?
What is SiteKit and how does it work?
How can I add reviews to my PlusBase store?

Optimize your store

How can I create a discount code for my PlusBase store?
What can I do to convert my abandoned checkouts?
How do I set up conversion tracking for my products?

PlusBase profits

How is my profit calculated?

Payout

What is PlusBase's Balance?
How do I receive profit payouts?
How long does it take to receive payouts?
What is the profit minimum for requesting a payout?

Account

I cannot log in to my account. How do I reset my password?
How do I download customer list?