PrintBase FAQs
Below are frequently asked questions about PrintBase. If you have any questions, do not hesitate to contact us for more information.
Please refer to the Policy for PrintBase & PrintHub's sellers to understand how PrintBase & PrintHub works, how to calculate profits for the seller, as well as the responsibilities of the parties involved in the arising cases.
How can I create a PrintBase store?
What products are available on PrintBase?
Can I add my custom domain to my PrintBase store?
How can I create a new campaign with PrintBase?
Where can I find size charts and pricing?
Can I use my own mockups?
Can I edit my campaign after it has launched?
How do I duplicate my campaign with PrintBase?
How do I bulk duplicate my campaign with PrintBase?
How to create a personalized campaign with PrintBase?
How are my orders on PrintBase processed?
Do you require a minimum order quantity?
Can my buyers cancel/update their orders with PrintBase?
How much do customers pay for shipping?
How long does it take for orders to reach customers?
Why my customers cannot find their country/region at the checkout page to complete their purchase?
Due to the current complexity of COVID-19 epidemic, some countries / regions have restricted or stopped international flights and goods cannot enter. Therefore, we are unable to ship to these locations. For more information, please refer to the list of non-shipping countries/regions here.
How can I add custom watermark to my campaigns?
Can I print copyrighted images?
What is PrintBase's copyright policy?
What apps can I install to optimize my PrintBase store?
You can check out our apps: Boost Upsell, Boost Convert, and SiteKit .
What is Boost Upsell and how does it work?
What is Boost Convert and how does it work?
What is SiteKit and how does it work?
How can I add reviews to my PrintBase store?
How can I create a discount code for my PrintBase store?
What can I do to convert my abandoned checkouts?
How do I set up conversion tracking for my campaigns?
How is my profit calculated?
What is PrintBase's Balance?
How do I receive profit payouts?
How long does it take to receive payouts?
What is the profit minimum for requesting a payout?
I cannot log in to my account. How do I reset my password?
How do I download customer list?
Please refer to the Policy for PrintBase & PrintHub's sellers to understand how PrintBase & PrintHub works, how to calculate profits for the seller, as well as the responsibilities of the parties involved in the arising cases.
Overview of PrintBase
How can I create a PrintBase store?
What products are available on PrintBase?
Can I add my custom domain to my PrintBase store?
Manage campaigns on PrintBase
How can I create a new campaign with PrintBase?
Where can I find size charts and pricing?
Can I use my own mockups?
Can I edit my campaign after it has launched?
How do I duplicate my campaign with PrintBase?
How do I bulk duplicate my campaign with PrintBase?
How to create a personalized campaign with PrintBase?
Fulfill orders
How are my orders on PrintBase processed?
Do you require a minimum order quantity?
Can my buyers cancel/update their orders with PrintBase?
Shipping
How much do customers pay for shipping?
How long does it take for orders to reach customers?
Why my customers cannot find their country/region at the checkout page to complete their purchase?
Due to the current complexity of COVID-19 epidemic, some countries / regions have restricted or stopped international flights and goods cannot enter. Therefore, we are unable to ship to these locations. For more information, please refer to the list of non-shipping countries/regions here.
Watermark
How can I add custom watermark to my campaigns?
Trademark
Can I print copyrighted images?
What is PrintBase's copyright policy?
Services provided by PrintBase
What apps can I install to optimize my PrintBase store?
You can check out our apps: Boost Upsell, Boost Convert, and SiteKit .
What is Boost Upsell and how does it work?
What is Boost Convert and how does it work?
What is SiteKit and how does it work?
How can I add reviews to my PrintBase store?
Optimize your store
How can I create a discount code for my PrintBase store?
What can I do to convert my abandoned checkouts?
How do I set up conversion tracking for my campaigns?
PrintBase profits
How is my profit calculated?
Payout
What is PrintBase's Balance?
How do I receive profit payouts?
How long does it take to receive payouts?
What is the profit minimum for requesting a payout?
Account
I cannot log in to my account. How do I reset my password?
How do I download customer list?
Updated on: 29/11/2021
Thank you!