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On January 7, 2022, ShopBase released a new version of Product feeds that allows you to manage feeds separately for each sales channel like Google, Facebook, Klaviyo, etc. Please refer to this article to know more about ShopBase Product feed.

For all merchants using product feeds before January 7, 2022, to ensure all data is preserved, you must transfer to new feeds by March 7, 2022. Old feeds will be removed on March 7, 2022.
Please do NOT delete any of your existing feeds before completing the transfer because your products can be removed from your sales channel. Especially for Google, when items are removed, they need to be reviewed again.

In this article, we will provide the instructions on how to transfer to new product feeds yet still keep your data stable on Google Merchant Center, Facebook Catalogue, and Klaviyo Catalog.

In this article

A. Transfer to new Google product feed
B. Transfer to new Facebook product feed
C. Transfer to new Klaviyo product feed

A. Transfer to new Google product feed

If your old feeds are synced manually to GMC using feed URL

From your ShopBase admin site, choose Products > Product feeds and add a new product feed for Google.


You must cover all your old feeds’ conditions with the new feed’s settings to ensure all data is preserved. Please refer to this article in case you want to customize any variant in your feed.

Go to Settings > Sales channels > Google, then connect to your Google Merchant Center account.


Click Start syncing, then your Google feed will be automatically synced to GMC.


In your GMC account, go to Products > Feeds to view all existing data sources. Here you can see a new source Content API where your Google feed will be synced to.


Wait until your old data sources turn to 0 product, then remove them from your GMC. From now on, all your products will be connected to your new Google feed.



If your new feed’s settings do NOT cover all your old feeds’ conditions, several products may not be connected to the new source Content API, then your old data source may never come to 0.
If you delete a data source with existing products, the corresponding items will be removed from your GMC.

If your old feeds are automatically synced to GMC using content API

From your ShopBase admin site, choose Products > Product feeds and add a new product feed for Google.


Before saving the new Google feed, please ensure that all your old feeds’ conditions are covered by the new feed’s settings. At the time your new Google feed is created, all items that do not match its settings will be deleted on your GMC.
For all items that match new feed’s settings, ShopBase will keep all your customized data in Manage product data.

When the new feed is created, your new feed will start syncing to your GMC account. Also, all your old feeds where the option Automatically upload product listings to Google Merchant Center is ticked will be unticked and stop syncing.

B. Transfer to new Facebook product feed

From your ShopBase admin site, choose Products > Product feeds, then add a new product feed for Others.


Go to Facebook Commerce Manager, choose your catalog where your old feeds were added.
Follow the instructions in this article to add new feed to Facebook.
Delete your old data feeds from Facebook Catalog.

C. Transfer to new Klaviyo product feed

From your ShopBase admin site, choose Products > Product feeds, then add a new product feed for Klaviyo.



Follow the instructions in this article to create new data source to Klaviyo.
Delete your old data sources from Klaviyo Catalog.

Related articles

Understand product feeds
Create product feeds
Add product feeds to Facebook Business
Create Klaviyo Email campaigns using Product Feed
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