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Introduction to Custom Art

ShopBase (PrintHub), PrintBase, and PlusBase are introducing a new Custom Art service that can help improving campaign's design quality and providing more unique design ideas with the support from our design team. Therefore, merchants can increase customer satisfaction and generate more sales.

Click this link to visit our demo store for Custom Art.

In this article




A. What is Custom Art service?
B. How to create a personalized campaign with Custom Art?
C. What are changes to the fulfillment process?
D. How is design fee calculated?

A. What is Custom Art service?




Custom Art service offers a solution for personalized campaigns with complex and unique design ideas. Merchants can utilize sample campaigns from our library and get our design team to re-design personalized orders before fulfilling them.


In this campaign, for example, customers will send an image of their pet to the merchant in order to receive a Van Gogh-style painting of their pet. The merchant must then remove any unnecessary background from the image before applying the Van Gogh effect. This re-designing process can be very difficult and time-consuming for merchants, especially when dealing with a large number of orders without a design team.



Now, instead of designing by yourself, or hiring a design team, you can request our design team to manually design and prepare each item of order with personalized campaign using ShopBase (PrintHub), PrintBase, and PlusBase Custom Art service. Our design team will assist you in re-designing your artwork using guided materials provided from your end along with image and text from customers.


B. How to create a personalized campaign with Custom Art?




For a step by step guide to create a personalized campaign with Custom Art, please refer to this article

C. What are changes to the fulfillment process?




It will take an additional step in the fulfillment process for our design team to manually re-design artwork before orders are fulfilled. Therefore, orders with Custom Art might take an additional 1-4 days on normal processing time.

D. How is design fee calculated?



The design fee for each unique design in an order using the Custom Art service is $3.5.

For example, if an order contains two items with the same design, the design fee remains $3.5. If an order contains two items with two different designs, the design fee is $7.

After the order is approved, our operations team will process it and charge the design fee within 1-2 business days. The amount details will be recorded in an invoice with the content Charge Design Fee - Order Name, which you can view in the Balance section of the store.



Create a personalized campaign with Custom Art
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Create a personalized campaign

Updated on: 13/11/2024

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