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In a personalized campaign, your customers can customize products according to their preferences such as rewrite texts, upload or choose images using custom options. Each custom option type allows your customers to provide specific information for their orders. Currently, ShopBase, PrintBase, and PlusBase support 7 types: Text field, Text area, Image, Picture choice, Radio, Droplist, and Checkbox.
In this article

A. Types of personalized campaigns that are supported
B. Create custom options for your campaign
C. Types of custom options
Text field and Text area
Image
Picture choice
Radio
Droplist
Checkbox
A. Types of personalized campaigns that are supported

Please refer to this article on supported concepts for personalized campaigns for more information.
B. Create custom options for your campaign

Make sure that your design follows the dimension and template of your desired products.

After you have selected your base products, upload your designs (the .PSD file in the resource package), and make changes to them as instructed in section B and C of this article.

In Custom Options, click + to add a new custom option.


You can also go to Custom Options > < > Customize Layer.

Click the '&lt;' button

Then click 'Customize Layer'
In Add Option menu, enter all required information to create your custom option. Then, click Save.

Please refer to section C of this article on how to fill in all information for each type of custom option.

Click the < button next to Add Option, you will see the custom option you just created listed in the column Custom Options. Hover over the option, you will see the display of two choices: + Add option above and + Add option below, click either to add a new custom option for products.


Repeat steps 3 and 4 to create all of your custom options for the campaign.
C. Types of custom options

1. Text field and Text area

Text field: allows customers to add a maximum of 30 characters.
Text area: allows customers to add a maximum of 140 characters. A new line is accepted.


Required?: You can choose Yes if customers must add/change characters in order to checkout. Choose No if this is not required.
Target layers: Text layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the custom option displayed on the storefront for customers to fill in (see the photo below for more details).
Font: You can choose the font for the text to be edited/changed/added.
Placeholder (optional): The grey text that acts as a hint for customers to fill in their contents.
Max length: The maximum characters for customers to fill in.
Default value (prefill on storefront): You can leave the default characters pre-populated for the text you need to change here. Customers need to delete these characters to fill their own in the box.
Allow the following characters: The allowed characters for use. Please refer to section A for the full list of characters that are supported.

Label is the title field with personalized feature information for customers to fill, displayed on the storefront. Look in the blank box below the Label, you will see the grey text Please fill out this field - this is the content you enter in the Placeholder field above

2. Image

Image: allows customers to upload their personal images to the product's design.


Required?: You can choose Yes if customers must upload image(s) in order to checkout. Choose No if this is not required.
Target layers: Image layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Help text (optional): The grey text displayed inside the photo upload section (displayed on the product page) to guide customers what to fill in.

3. Picture choice

Picture choice: allows customers to select the favorite picture option printed on their product from a selection of cliparts provided by you, instead of manually adding by themselves. Please refer to this article for more information about cliparts.


Required?: You can choose Yes if customers must select image(s) in order to checkout. Choose No if this is not required.
Target layers: Image layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Cliparts: You can choose between Show all cliparts in a clipart Folder or Show a droplist of clipart Group to let buyer choose first. For more details on these settings, please refer to this article about cliparts.
How to show cliparts: You can choose between Show with Thumbnail images if you want customers to see the cliparts or Show a droplist with Clipart names if you only want to show their names.

4. Radio

Radio: provides options that customers can choose for their product, displayed in the form of radio buttons.


Required?: You can choose Yes if customers must select an option in order to checkout. Choose No if this is not required.
Target layers: Text layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Value: You can enter the options that customers can choose for their product.

5. Droplist

Droplist: provides options that customers can choose for their product, displayed in the form of droplist.


Required?: You can choose Yes if customers must select an option in order to checkout. Choose No if this is not required.
Target layers: Text layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Value: You can enter the options that customers can choose for their product.

6. Checkbox

Check box: provides options that customers can choose for their product, displayed in the form of check box. This can be used to show or hide certain layers in your product's design.


Required?: You can choose Yes if customers must select an option in order to checkout. Choose No if this is not required.
Target layers: Both Text layers and Image layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Value: Once the target layer is chosen, you can choose between When it is checked, the target layer will be shown on the design or When it is unchecked, the target layer will be hidden from the design as the default option on the storefront.
Related articles

Overview of Campaign
Create new campaigns
Supported concepts for personalized campaigns
Step by Step - Create a personalized couple campaign
Set up cliparts for your campaigns
Set up conditional logic for your campaigns
Introduction to Custom Art
Campaign FAQs & Troubleshooting
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