Adding locally required information to comply with international shipping conditions
When engaging in international shipping, it is crucial to be aware of the specific requirements and regulations imposed by different countries and regions. This article will go over the shipping concerns for specific nations to help you understand what changes may be required to effectively ship to these areas. By staying informed and proactive, you can ensure a smooth and compliant international shipping process.
A. Country-specific shipping requirements and regulations
B. Managing customer social ID
Specific shipping requirements can differ substantially depending on the country of destination. A field with a social ID will be displayed on the website’s checkout page, and your customers must fill it out to complete their purchase.
Shipping to Brazil
CPF (Cadastro de Pessoas Físicas) and CNPJ (Cadastro Nacional da Pessoa Jurídica) are essential for customs clearance and taxation purposes when shipping to Brazil.
If your business is located in Brazil, you have to use the CPF/CNPJ number when issuing the government invoice for the customer. If you are located outside of Brazil, it is required to add the customer's CPF/CNPJ number on the shipping label when shipping a package. Packages without a CPF/CNPJ number on the shipping label might be destroyed or returned.
Shipping to South Korea
When a customer selects South Korea as the shipping address during the checkout process, they will be required to fill out the PCCC (Personal Customs Clearance Code) number.
If you are located outside of South Korea, you must add the customer's PCCC number to the shipping label. Packages without a PCCC number on the shipping label might be destroyed or returned.
Shipping to Italy
Customers in Italy have to enter their CF (Codice Fiscale)/PEC (Posta Elettronica Certificata) to complete the checkout process.
If you are based in Italy, you must issue an invoice to your customer for tax regulations and control. If you are located outside of Italy, you must add the customer's CF/PEC to the shipping label. Packages without a resident ID on the shipping label might be destroyed or returned.
Shipping to China
Customers from China are required to provide their Resident ID (People's Republic of China Resident Identity Card) before placing an order.
If you are located outside of China, you must add the customer's Resident ID to the shipping label. Packages without a resident ID on the shipping label might be destroyed or returned.
After customers place an order, you can find their social ID on the order detail page.
If your customer has entered incorrect information, you may change it by selecting Edit in Shipping address section on the order detail page.
Social ID is automatically included on shipping labels if your store is using PrintBase/PlusBase. However, if you are utilizing ShopBase store, make sure you enable the social ID option on the checkout page (Online Store > Customize > Tab Checkout > Account & Forms). In the event that your orders are fulfilled through a third-party agent, you will need to contact the carrier to determine how to add the social ID on shipping labels.
Customize theme: Checkout setting
In this article
A. Country-specific shipping requirements and regulations
B. Managing customer social ID
A. Country-specific shipping requirements and regulations
Specific shipping requirements can differ substantially depending on the country of destination. A field with a social ID will be displayed on the website’s checkout page, and your customers must fill it out to complete their purchase.
Shipping to Brazil
CPF (Cadastro de Pessoas Físicas) and CNPJ (Cadastro Nacional da Pessoa Jurídica) are essential for customs clearance and taxation purposes when shipping to Brazil.
If your business is located in Brazil, you have to use the CPF/CNPJ number when issuing the government invoice for the customer. If you are located outside of Brazil, it is required to add the customer's CPF/CNPJ number on the shipping label when shipping a package. Packages without a CPF/CNPJ number on the shipping label might be destroyed or returned.
Shipping to South Korea
When a customer selects South Korea as the shipping address during the checkout process, they will be required to fill out the PCCC (Personal Customs Clearance Code) number.
If you are located outside of South Korea, you must add the customer's PCCC number to the shipping label. Packages without a PCCC number on the shipping label might be destroyed or returned.
Shipping to Italy
Customers in Italy have to enter their CF (Codice Fiscale)/PEC (Posta Elettronica Certificata) to complete the checkout process.
If you are based in Italy, you must issue an invoice to your customer for tax regulations and control. If you are located outside of Italy, you must add the customer's CF/PEC to the shipping label. Packages without a resident ID on the shipping label might be destroyed or returned.
Shipping to China
Customers from China are required to provide their Resident ID (People's Republic of China Resident Identity Card) before placing an order.
If you are located outside of China, you must add the customer's Resident ID to the shipping label. Packages without a resident ID on the shipping label might be destroyed or returned.
B. Managing customer social ID
After customers place an order, you can find their social ID on the order detail page.
If your customer has entered incorrect information, you may change it by selecting Edit in Shipping address section on the order detail page.
Social ID is automatically included on shipping labels if your store is using PrintBase/PlusBase. However, if you are utilizing ShopBase store, make sure you enable the social ID option on the checkout page (Online Store > Customize > Tab Checkout > Account & Forms). In the event that your orders are fulfilled through a third-party agent, you will need to contact the carrier to determine how to add the social ID on shipping labels.
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Customize theme: Checkout setting
Updated on: 09/08/2023
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