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Hotjar is a website visitor behavior analysis tool through the heat mapping tool. In this article, we will guide you to install the Hotjar tracking code for your ShopBase store.

Step by Step Tutorial

Go to Hotjar homepage and register for a new account. After completing the personal information and usage purpose, the system will lead you to a page with code, click on Copy to clipboard to copy this code and paste into the store. This enables Hotjar to collect and analyze data about user behavior on the site.


In case you have had a Hotjar account, after logging in, visit Sites & Organizations and click on the Tracking Code. The system will lead you to a page with code, click on Copy to clipboard to copy this code and paste into the store.


From ShopBase admin site, go to Online Stores > Preferences

Scroll down to Additional scripts and paste the copied code in section 1.


Click Save

Go back to Sites & Organizations, click Verify installation.


You will be directed to your store on a new window and see this notification after a few seconds, if the installation is successful:



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