You can top up from your bank account into your ShopBase Balance and use this funds for our service. There are two ways to top up your Balance: manually and automatically. In this article, we will guide you on how to top up your Balance in just a few simple steps.
In this article
B. Top up your Balance manually
D. Receive ShopBase Payments order profit
A. Balance threshold
When your ShopBase Balance account balance reaches below - $0.00, our system will automatically top up your account. The funds will be withdrawn from the credit card linked to your Balance account.
B. Top up your Balance manually


Choose amount to add by clicking on the option below
in Top up amount section or enter the amount in the box below Other amount.
If you choose Credit card, please add your credit card to the admin page before making a deposit to your ShopBase Balance account.
If you choose the Wire transfer method:
Make sure you include the reference note in your transaction so that we can proceed with your payment faster.
is the transaction code on ShopBase system, please copy and paste this code in the transfer text for ShopBase to check transaction information faster.

If your current balance is lower than the alerted threshold set up in the Send an email when my balance falls below section, there will also be a notification displayed at the top of your ShopBase Balance dashboard as below.

C. Set up Auto Top-up
This feature aims at lessening the chance your Balance stops working due to insufficient funds. You can set up a certain threshold which will allow ShopBase to automatically add more credits if your balance falls below this threshold.



You can also find Auto Top-up in ShopBase Balance dashboard, tick Enable auto recharge. Enter the amount you want to automatically top up from the card in the Add $ ... to your credit account section and the condition for automatic top-ups is when the balance is below a certain threshold set in the When my balance falls below section then press Save changes.

If the recharge transaction is failed and your ShopBase Balance is below the certain threshold in your settings, the system will automatically recharge after three days.
Read more: What happens when your Balance goes below the default.
It is the Seller’s responsibility to ensure that the credit card connected to ShopBase Balance is legitimate and in your possession. If ShopBase receives a claim for a stolen credit card, or a dispute is opened on the payment gateway, the Seller's account will be handled in accordance with ShopBase's Terms of Service. The remaining amount in the Seller’s ShopBase Balance will be reviewed and collected if necessary to cover any possible dispute costs. For further inquiries and assistance, please send an email to mod@shopbase.com.
D. Receive ShopBase Payments order profit
You can register ShopBase Payment to receive revenue from buyers directly to your ShopBase Balance and continue using other ShopBase services easier and faster. You can learn more about ShopBase Payments Balance by reading this article.

