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When moving store to ShopBase and reconnecting to advertising campaigns, tracking IDs are renewed. This impacts on store's advertising optimization and revenue. Customizing your products' tracking IDs to old ones will be a perfect solution to maintain revenue and improve advertising campaigns.

In this article:

A. Why do you need to customize tracking ID?
B. Guideline

A. Why do you need to customize tracking ID?

When your store already runs advertising campaigns on other platforms (such as Shopify), your advertising account have had tracking IDs being customized and optimized by time. When you migrate your store to ShopBase and reconnect it again, the tracking ID will be renewed. This could affect your advertising optimization and your revenue. Therefore, your store should use the old tracking ID for products to sent to marketing services (Facebook Ads, GMC, etc) by following this guideline.

B. Guideline

In case you want to customize the product IDs that are sent to marketing services (Facebook, Google, etc), please add a tag to your product with format track-id-XXXX. ShopBase will use XXXX as product id to send along to marketing services when buyers perform actions like view product, add to cart or purchase. It's also applied to product feeds. Therefore, it will be pushed into item_group_id attribute in your feed file or through API feed.

You can use edit product page, or import product CSV file (select Override when you import) to update product tag. Especially when you have just moved to ShopBase from other platforms and you need to maintain the revenue.

Add product tag in Edit product page

To import a new product to ShopBase, access ShopBase admin >> Products >> Add product or Edit product.

Refer this article to add product details.

After adding such product information as: Title, Images, Description, Price..., besides other product tags you should add a tag under the format of track-id-XXXX ; XXXX is an ID of your product which was sold at another platform (namely Shopify).
Finish updating other information of this product and click Save.

Add product tag by CSV file

Tips for importing products by CSV file here.

Click Import in Product Page admin to add products by CSV file.

Download sample CSV file here. Add products' information and add product tag under format

In CSV file, you add product tag under track-id-XXXX format into Tags column, locate your file, then import to ShopBase.

After finshing import products to ShopBase, you proceed to feed products to Google and Facebook. Google and Facebook will identify your product information with IDs, tags then analyze actions of users, which helps you to improve store and increase revenue.
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