In this article

A. What is product CSV file format?

B. How to import products with a CSV file?

C. Add Collection information

A. What is product CSV file format?

Check out our guide to understand the CSV file and how to create one.

Please note that the first line of your product CSV needs to include the field headers described in the table, in the same order, each separated by a comma. Subsequent lines in the file should contain data for your product using the same fields in that exact same order.

B. How to import products with a CSV file?

Please note that each subscription plan goes with a limit on how many products you can import by CSV file each day:
Trial/Basic Base plan: 3,000 products/day
Standard Base plan: 6,000 products/day
Pro Base plan: 30,000 products/day


Head to your ShopBase Admin and click Products.

Click Import.

Click Choose file in the Import products by CSV file window.

Locate your CSV file, then click to open.

Click the Overwrite existing products that have the same handle checkbox. This will override any data that is on ShopBase.

Click Upload file.

After this, you will see a preview of your product:

After your CSV file is uploaded, a confirmation email will be sent to the email address that you used to set up your ShopBase store.

To maximum import speed, your product images will be imported separately. After receiving the confirmation email, on the off chance that your images haven't been imported yet, kindly wait about 5-10 minutes more

If your old store is from Shopify platform, check out Migrate products from Shopify to ShopBase to migrate your data quicker to ShopBase

C. Add Collection information

By default, the sample CSV file doesn't include Collection. To categorize imported products to specific collections, you can add a column titled Collection in the CSV file, then fill in the collection names for your products.

If you add values but don't have such collections on your ShopBase admin yet, the data will be ignored and products won't be added to any collection.

You can also use either Manual Collection or Automated Collection feature to quickly add multiple products into collections.
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