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How is my profit calculated?

Profits are calculated using the following formula:

Profit = Revenue - Basecost - Processing fee
Processing fee = (Revenue - Basecost) x 7%

The processing fee is used to cover customer service cost, credit card processing fees and fraud protection.

How do I receive profit payouts?

To receive payouts, you must link your verified Payoneer account to your Balance account. After linking, you will receive your profit through Payoneer. If you live in a country where Payoneer is not available, contact our seller support team at support@shopbase.com to arrange a solution.

Learn more about setting up your payout account here.

How long does it take to receive payouts?

As can be viewed on the dashboard, there are two indexes for a Balance account:

Available: The amount that can be used to pay for service and payouts.
Available soon: The amount that is collected from PrintBase orders, which will become Available after 3 days.

With PrintBase, you can request for payout 3 days after having orders.

Payouts requests are processed within 1 to 2 working days. After they are approved, the funds will reach your payment account within 2 to 4 hours.
In case your payout request is refused, you will be provided with the reason why. The request's status will also be updated to Refused.

What is the profit minimum for requesting a payout?

ShopBase requires a $50 profit minimum for all payout requests.
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