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Each option type allows your customers to provide specific information for their orders. Currently, PrintBase supports 7 types: Text field, Text area, Image, Picture choice, Radio, Droplist, and Check box.

In this article

A. Types of personalized campaigns that are supported
B. Unique features, design effects of personalized campaigns
C. Types of custom options
Text field and Text area
Image
Picture choice
Radio
Droplist
Checkbox

A. Types of personalized campaigns that are supported

Customize texts

Customers are able to change text in the product's design.

Customers can add text in the Text field and Text area custom option types. It's suitable for campaigns that allow customers to add name of family's members, names of pets, or your own names for hobbies, niche, etc.
You can also create custom texts for customers to choose. It’s suitable for slogans, written messages, etc. You must choose either Droplist or Radio and write their values.

Demo campaign of customizing text



These following characters are allowed:

Characters: A - Z, a - z, space, dash (-), underscore (_)
Numbers: 0 - 9, negative numbers
Special characters: punctuations (, . : ! ?), others (~ @ # $ % ^ & * ( ) + = [ ] { } \ / | " ')

Please make sure your font supports these characters before launching your campaign
Characters that are not listed above will be considered as invalid characters and customers cannot checkout when using these invalid characters

Customize images

Customers are able to upload their own images from their computers or mobile phones to replace some contents of the product design. You can consider this feature for campaigns having photos of family, anniversaries, wedding day, etc.

Demo campaign of uploading images and customizing text

.

Customers can also choose options from a well prepared image and text list provided by the seller, instead of manually adding by themselves. This feature suits sophisticated campaigns in which customers can select the characters, hair colors, genders, etc. from the options you design.

Demo campaign of selecting images, text



Hide or show a layer

You can use Checkbox if you want to hide or show a certain layer or group of layers in your design.

B. Unique features, design effects of personalized campaigns

Supports all complex Photoshop effects

By using modern technology to process PSD files, personalized features of PrintBase and ShopBase (PrintHub) support all special effects such as patterns or masks of Photoshop. So, you can create special designs by creating curved text, making the display color more diverse, creating the text shadow which helps leverage sales & conversion rate of your business as well as satisfying your customers with product quality.

Personalized features support complex Photoshop effects for customizing name

Customers can preview the results of personalized product

After adding personalized text, selecting and uploading images, customers can preview the result with preview design feature.

If the PSD file of the campaign uses complex effects that web technology does not support such as curved texts, mask patterns, etc., the live preview feature will not be enabled for that campaign. Therefore, when working with your designer team on the artworks, if you want to have the preview feature enabled, there won't be features such as Layer text with effects, Rotated image, and Layer Text with type options.

Photoshop effects that PrintBase and ShopBase (PrintHub) Live Preview doesn't support yet

If you need help in creating a personalized campaign, please don't hesitate to contact the PrintBase and ShopBase (PrintHub) support teams.

C. Types of custom options

1. Text field and Text area

Text field: allows customers to add a maximum of 30 characters.
Text area: allows customers to add a maximum of 140 characters. A new line is accepted.



Required?: You can choose Yes if customers must add/change characters in order to print the product. Choose No if this is not required.
Target layers: Text layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the custom option displayed on the storefront for customers to fill in (see the photo below for more details).
Font: You can choose the font for the text to be edited/changed/added.
Placeholder (optional): The grey text that acts as a hint for customers to fill in their contents.
Max length: The maximum characters for customers to fill in.
Default value (prefill on storefront): You can leave the default characters pre-populated for the text you need to change here. Customers need to delete these characters to fill their own in the box.
Allow the following characters: The allowed characters for use. Please refer to section A for the full list of characters that are supported.

Label is the title field with personalized feature information for customers to fill, displayed on the storefront. Look in the blank box below the Label, you will see the grey text Please fill out this field - this is the content you enter in the Placeholder field above

2. Image

Image: allows customers to upload their personal images to the product's design.



Required?: You can choose Yes if customers must add/change characters in order to print the product. Choose No if this is not required.
Target layers: Image layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Help text (optional): The grey text displayed inside the photo upload section (displayed on the product page) to guide customers what to fill in.

3. Picture choice

Picture choice: allows customers to select the favorite picture option printed on their product from a selection of cliparts provided by you, instead of manually adding by themselves. Please refer to this article for more information about cliparts.



Required?: You can choose Yes if customers must add/change characters in order to print the product. Choose No if this is not required
Target layers: Image layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Cliparts: You can choose between Show all cliparts in a clipart Folder or Show a droplist of clipart Group to let buyer choose first. For more details on these settings, please refer to this article about cliparts.
How to show cliparts: You can choose between Show with Thumbnail images if you want customers to see the cliparts or Show a droplist with Clipart names if you only want to show their names.

4. Radio

Radio: provides options that customers can choose for their product, displayed in the form of radio buttons.



Required?: You can choose Yes if customers must add/change characters in order to print the product. Choose No if this is not required
Target layers: Text layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Value: You can enter the options that customers can choose for their product.

5. Droplist

Droplist: provides options that customers can choose for their product, displayed in the form of droplist.



Required?: You can choose Yes if customers must add/change characters in order to print the product. Choose No if this is not required
Target layers: Text layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Value: You can enter the options that customers can choose for their product.

6. Checkbox

Check box: provides options that customers can choose for their product, displayed in the form of check box. This can be used to show or hide certain layers in your product's design.



Required?: You can choose Yes if customers must add/change characters in order to print the product. Choose No if this is not required
Target layers: Both Text layers and Image layers will be displayed among the layers that you uploaded, allowing you to choose which layer the customer can add/change/edit.
Label (display on storefront): You can change the title of the personalized feature information field displayed on the storefront for customers to fill in.
Value: Once the target layer is chosen, you can choose between When it is checked, the target layer will be shown on the design or When it is unchecked, the target layer will be hidden from the design as the default option on the storefront.

Related articles

Overview of Campaign in PrintBase & ShopBase
PrintBase's FAQs
Create new campaigns with PrintBase & ShopBase
Create a Personalized campaign with PrintBase & ShopBase
Step-by-step Guide: Create a personalized couple campaign with PrintBase & ShopBase
Campaign FAQs & Troubleshooting
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