You can mass fulfill your orders in the Orders section of your store admin.

On this page

A. Export your orders in CSV format

B. Fulfill in the Orders section

C. Correct values for your carriers


A. Export your orders in CSV format

Before you fulfill, you will need the information of your orders, which can be available in the order CSV file. Below is the short guide to export:

Steps:

From your ShopBase admin, go to Orders > All orders.

Select orders that you want to fulfill (by filtering or in the next step)

Select Export.

In the new window, set up your orders to export, or the CSV file format. Click Export to file when you finish.



Then you'll be able to download your order CSV file.

B. Fulfill in the Orders section

Steps

From your store admin, go to Orders > All orders. Click Fulfill with CSV



Download the sample CSV template. Fill in required information about your orders with tracking numbers and carriers.

Click Choose file button to upload this CSV file.



Click Upload file button


C. Correct values for your carriers

The following values will be regarded as carriers on PayPal:
China Post
China EMS (ePacket)
GLS
DPD
DPD UK
DPD Local
FedEx UK
FedEx International MailService
4PX
TNT
USPS
UPS
FedEx
DHL Express
DHL eCommerce Asia
DHL eCommerce US
Other

Note: If your tracking numbers went to Other on PayPal by mistake, you can update the Carrier to the correct format, then re-fulfill orders (and select Overriding option here).



You can configure to send tracking numbers PayPal automatically as instructed here.
Was this article helpful?
Cancel
Thank you!