Campaign management with PrintBase
In this article, we've compiled some of the most common questions about campaign management with PrintBase & ShopBase (PrintHub). In case you can't find your questions listed below, please contact our Support team for further assistance.
A. Where can I find product size charts and pricing?
B. Can I use my own product mockups?
C. Can I edit my campaign after it has launched?
Size charts are located in the product description that can be seen on your storefront. The base cost of the product is listed on our Catalog as well as the Pricing section when you create a campaign.
Yes. You can upload your own mockups to the product page on ShopBase. Please refer to our mockup library by going to Catalog > Explore Mockup Library.
You can edit your campaign's title, description, images, prices, tags, product type, collection in your Campaign detail page after it is launched.
From your PrintBase admin, go to Campaign > All campaigns and click on the campaign you need to edit.
If you use ShopBase (PrintHub), from your ShopBase admin, go to Products > All products, or Apps > PrintHub > All Campaigns and click on the campaign you need to edit.
In addition, you can also edit custom options for your campaign after it is launched. If you have a non-personalized campaign and want to personalize it, or if you already have a personalized campaign and want to update it, go to the campaign detail page and click Edit personalization.
In the campaign editor page, you can add, delete, and make changes to your custom option. Then, click Save changes to update your campaign.
You cannot edit personalization of campaigns created before March 15th, 2021.
You cannot edit your campaign's design/artwork after it is launched.
Overview of Campaign in PrintBase & ShopBase
Campaign FAQs & Troubleshooting
In this article
A. Where can I find product size charts and pricing?
B. Can I use my own product mockups?
C. Can I edit my campaign after it has launched?
A. Where can I find product size charts and pricing?
Size charts are located in the product description that can be seen on your storefront. The base cost of the product is listed on our Catalog as well as the Pricing section when you create a campaign.
B. Can I use my own product mockups?
Yes. You can upload your own mockups to the product page on ShopBase. Please refer to our mockup library by going to Catalog > Explore Mockup Library.
C. Can I edit my campaign after it has launched?
You can edit your campaign's title, description, images, prices, tags, product type, collection in your Campaign detail page after it is launched.
From your PrintBase admin, go to Campaign > All campaigns and click on the campaign you need to edit.
If you use ShopBase (PrintHub), from your ShopBase admin, go to Products > All products, or Apps > PrintHub > All Campaigns and click on the campaign you need to edit.
In addition, you can also edit custom options for your campaign after it is launched. If you have a non-personalized campaign and want to personalize it, or if you already have a personalized campaign and want to update it, go to the campaign detail page and click Edit personalization.
In the campaign editor page, you can add, delete, and make changes to your custom option. Then, click Save changes to update your campaign.
You cannot edit personalization of campaigns created before March 15th, 2021.
You cannot edit your campaign's design/artwork after it is launched.
Related articles
Overview of Campaign in PrintBase & ShopBase
Campaign FAQs & Troubleshooting
Updated on: 17/08/2022
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