Edit personalization for campaigns
In dynamic markets, you may need to constantly introduce new campaigns and update existing ones to keep up with changing consumer wants and needs. At times, you may need to make changes to your campaigns to correct errors. This article will demonstrate how to edit your campaign's personalization and highlight what you should keep in mind when doing so.
A. Edit personalization for PrintBase campaign
B. Edit personalization for PrintHub campaign
C. Edit personalization for PlusBase campaign
D. Important notes
From your PrintBase admin site, go to Campaigns > All campaigns and select the campaign you want to edit.
In the campaign detail's page, click on Edit personalization.
In the campaign editor window, you can make the following changes to your custom options:
Add a new custom option.
Delete an existing custom option.
Reorder custom options.
Edit custom option's settings (For example, change the target layer, replace a font, etc.).
Edit conditional logic.
You cannot perform the following actions:
Add a new product to your campaign.
Delete an existing product in your campaign.
Replace and delete the campaign's artwork file or layers.
Delete all custom options (at least one custom option must be kept).
Once you finish editing, click Save.
From your ShopBase admin site, go to Apps > PrintHub > All campaigns, select the campaign you want to edit, and click on Edit personalization.
You can also go to Products > All products and select the campaign you want to edit. Then, in Personalization section, you can click on Edit personalization (if custom options are already set up for this campaign), or Create personalization (if no custom option is set up for this campaign).
In the campaign editor window, you can make the following changes to your custom options:
Add a new custom option.
Delete an existing custom option.
Reorder custom options.
Edit custom option's settings (For example, change the target layer, replace a font, etc.).
Edit conditional logic.
You cannot perform the following actions:
Add a new product to your campaign.
Delete an existing product in your campaign.
Replace and delete the campaign's artwork file or layers.
Delete all custom options (at least one custom option must be kept).
Once you finish editing, click Save.
For campaigns created in PrintHub, or campaigns that are imported to ShopBase using .csv files, you cannot edit personalization directly in the product detail's page (which you can access from your ShopBase admin site > Products > All products). You can only edit personalization in the campaign editor window to make sure that the design file is generated correctly during the fulfillment process.
From your PlusBase admin site, go to POD products > All campaigns and select the campaign you want to edit.
In the campaign detail's page, click on Edit personalization.
In the campaign editor window, you can make the following changes to your custom options:
Add a new custom option.
Delete an existing custom option.
Reorder custom options.
Edit custom option's settings (For example, change the target layer, replace a font, etc.).
Edit conditional logic.
You cannot perform the following actions:
Add a new product to your campaign.
Delete an existing product in your campaign.
Replace and delete the campaign's artwork file or layers.
Delete all custom options (at least one custom option must be kept).
Once you finish editing, click Save.
Changes to your campaign's personalization are only applied for orders of products that are added to the customer's cart after the time of change.
A personalized product's photo will include a Can be customized sticker. However, if you add personalization to a non-personalized product, this sticker will not be included in the product's photo.
You cannot create a bulk update to add and replace custom options of PrintHub campaigns. When these two actions are performed, PrintHub campaigns can still be listed in the Preview Bulk Update window, however, they will be skipped during the bulk update process.
If the Override the existing products option is selected when cloning campaigns from one store to another, data of the imported campaigns will NOT override the data of the existing campaigns in the target store.
Overview of Campaign
Create new campaigns
Introduction to different types of custom option
In this article
A. Edit personalization for PrintBase campaign
B. Edit personalization for PrintHub campaign
C. Edit personalization for PlusBase campaign
D. Important notes
A. Edit personalization for PrintBase campaign
From your PrintBase admin site, go to Campaigns > All campaigns and select the campaign you want to edit.
In the campaign detail's page, click on Edit personalization.
In the campaign editor window, you can make the following changes to your custom options:
Add a new custom option.
Delete an existing custom option.
Reorder custom options.
Edit custom option's settings (For example, change the target layer, replace a font, etc.).
Edit conditional logic.
You cannot perform the following actions:
Add a new product to your campaign.
Delete an existing product in your campaign.
Replace and delete the campaign's artwork file or layers.
Delete all custom options (at least one custom option must be kept).
Once you finish editing, click Save.
B. Edit personalization for PrintHub campaign
From your ShopBase admin site, go to Apps > PrintHub > All campaigns, select the campaign you want to edit, and click on Edit personalization.
You can also go to Products > All products and select the campaign you want to edit. Then, in Personalization section, you can click on Edit personalization (if custom options are already set up for this campaign), or Create personalization (if no custom option is set up for this campaign).
In the campaign editor window, you can make the following changes to your custom options:
Add a new custom option.
Delete an existing custom option.
Reorder custom options.
Edit custom option's settings (For example, change the target layer, replace a font, etc.).
Edit conditional logic.
You cannot perform the following actions:
Add a new product to your campaign.
Delete an existing product in your campaign.
Replace and delete the campaign's artwork file or layers.
Delete all custom options (at least one custom option must be kept).
Once you finish editing, click Save.
For campaigns created in PrintHub, or campaigns that are imported to ShopBase using .csv files, you cannot edit personalization directly in the product detail's page (which you can access from your ShopBase admin site > Products > All products). You can only edit personalization in the campaign editor window to make sure that the design file is generated correctly during the fulfillment process.
C. Edit personalization for PlusBase campaign
From your PlusBase admin site, go to POD products > All campaigns and select the campaign you want to edit.
In the campaign detail's page, click on Edit personalization.
In the campaign editor window, you can make the following changes to your custom options:
Add a new custom option.
Delete an existing custom option.
Reorder custom options.
Edit custom option's settings (For example, change the target layer, replace a font, etc.).
Edit conditional logic.
You cannot perform the following actions:
Add a new product to your campaign.
Delete an existing product in your campaign.
Replace and delete the campaign's artwork file or layers.
Delete all custom options (at least one custom option must be kept).
Once you finish editing, click Save.
D. Important notes
Changes to your campaign's personalization are only applied for orders of products that are added to the customer's cart after the time of change.
A personalized product's photo will include a Can be customized sticker. However, if you add personalization to a non-personalized product, this sticker will not be included in the product's photo.
You cannot create a bulk update to add and replace custom options of PrintHub campaigns. When these two actions are performed, PrintHub campaigns can still be listed in the Preview Bulk Update window, however, they will be skipped during the bulk update process.
If the Override the existing products option is selected when cloning campaigns from one store to another, data of the imported campaigns will NOT override the data of the existing campaigns in the target store.
Related articles
Overview of Campaign
Create new campaigns
Introduction to different types of custom option
Updated on: 24/11/2022
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