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如果您要向弃单的客户自动发送电子邮件和短信,ShopBase 将为您提供其可用的模板,帮您提示他们完成弃单,从此增加商店的销量。但是,您应该自定义其内容以符合自己的目标客户。本文将为您提供提示客户结帐弃单的电子邮件和短信模板。

本文主要内容

A. 提示客户完成弃单的电子邮件模板
B. 提示客户完成弃单的短信模板

A. 提示客户完成弃单的电子邮件模板

注意:

电子邮件的标题应有吸引力,以增加客户打开电子邮件并查看其内容的可能性。此外,电子邮件的内容应有强烈的号召性用语,以促使客户单击指向其结帐页面的链接。在结帐页面上,您也应该为客户推荐与弃单有关的产品,这有助于增加购物车的价值。

提示客户进行操作的电子邮件内容

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, we noticed that you add one or more items to your shopping cart, but didn’t complete your checkout. When you’re ready to buy, simply visit your shopping cart here to complete your order. Don’t leave them hanging :)”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, look like you left something in your cart. Allow us to take you back directly to your cart with hassle free- and no charge added.

Great choice, btw!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, thanks for your recent visit at our store, we noticed you left some items in your shopping basket. They could sell out in a couple of hours so don’t miss the chance.

We’ve saved your orders so you can return and complete your checkout at ease!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, we heard that you dropped by but didn’t stay.

Your items missed you already. Let’s go back and reunite with your saved items!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, you’re just few clicks aways to finish your orders. Don’t leave your items waiting! Make them yours now while they’re still available.

Nice picks, btw :)”

促使客户进行操作的紧急性电子邮件内容

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Still thinking about your items?

We’re saving it for you. Snap it up before it’s gone in X hours!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

We’re still holding your items in your cart for you, but don’t wait for too long. Let’s get them now or else it will be gone in X hours!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

There are still X hours to complete your order. Just click the return to the cart button, and you’ll be on your way to get back to your saved items!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Still thinking it over?

Hurry! Get back before someone gets it from you. There are only XX left!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

You forget your [items name] in your cart. We’re down to our last few pieces, but we’re saving for you in the next hour.

Hurry and get them before it’s gone!”

鼓励客户进行操作的电子邮件内容

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Oh no, your items are still waiting. Luckily, we held on to each and every one of them in case you come back.

Shh…just for you: Enjoy 15% off for your order applying this [code]”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

We didn’t want you to miss out on your items – here’s a quick reminder of what you left behind. Don’t forget that we’re still offering free shipping for orders over $XX.

Get yours quickly now!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Your basket wasn’t empty when you left our store, so we saved the items and waited for you to come back.

Just the right time when we’re offering a XX% special discount, but will expire in the next few hours. Hurry up and get yours while it still lasts!”

“Hey {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

You’re so close to getting XX% discount for orders over $XX with a free shipping bonus. Just a few clicks away and it’s yours!”

“Hey {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Still thinking it over?

Finish your order now with a XX% discount before it ends in XX days/hours.

We can’t hold on any longer. Get quick!”

注意:

要参考其他有效的电子邮件模板,请访问我们博客的此文章 Recover lost sales with advanced abandoned cart email ideas


B. 提示客户完成弃单的短信模板

对于销售多种商品的商店

{{ .shop.name }}: Bored at home? Here’s a $10 gift voucher for your next purchase! Stay safe and enjoy! [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Hi {{ .customer.first_name }}, as our loyal customer this April we offer you a 60% discount on our “Luxury & Me” collection. Stay home in style: [Discount Code]. Text STOP to opt out.

对于销售家具的商店

{{ .shop.name }}: Is there such a thing as TOO MUCH care for the family? We got your back! 30% discount on all family items! Have Fun! [Discount Code]. Text STOP to opt out.

对于销售玩具的商店

{{ .shop.name }}: Work from home with bored kids in isolation? Say no more! 35% discount on ALL toys this April![Discount Code]. Text STOP to opt out.

对于销售体育用品和运动用品的商店

{{ .shop.name }}: Need an energy boost? Join our new weekly training sessions with a special 30% discount from us: [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Hey {{ .customer.first_name }}, now is the time to set up that home gym you always wanted! Here is a 15$ gift voucher for all sporting gear this April! [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Hey {{ .customer.first_name }}, now is a great time to start daily yoga practice at home! Enjoy 30% discount from us on all yoga equipment: [Discount Code] Reply STOP to opt out.

显示商店对客户的支持精神的短信内容

{{ .shop.name }}: We’ve extended returns to 60 days and made deliveries contactless. Just so you can continue shopping with us safely and securely!{{ .abandoned_checkout.url }}. Text STOP to opt out.
{{ .shop.name }}: Hey {{ .customer.first_name }}, we are in this together! Take a look at our most recent social initiative and join us in our cause: {{ .abandoned_checkout.url }}. Text STOP to opt out.
{{ .shop.name }}: Psst… We are just stopping by to tell you: we are here for you! Enjoy a 15% discount and unlimited free shipping and return! [Discount Code]. Text STOP to opt out.
We at {{ .shop.name }} are more focused than ever on helping and supporting local communities affected by COVID-19. Find out more on: {{ .abandoned_checkout.url }}. Join us, too! Text STOP to opt out.
{{ .shop.name }}: You stay home, we`ll do the rest for you. 20% off your next order – safe and secure, no-contact deliveries to your home! [Discount Code]. Text STOP to opt out.

显示网购的便利性的短信内容

{{ .shop.name }}: Hey {{ .customer.first_name }}, we have extended our Stay-at-home Sale until end of April. Enjoy 15% off selected items: [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Spending some time at home? Why not reorganize your closet? Check out our top 7 ideas! 15% off on your next order: [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Hey {{ .customer.first_name }}, order our new Pamper Package with 15% discount and indulge in some well deserved self-care while at home![Discount Code]. Text STOP to opt out.

注意:

要参考如何有效地使用提示客户完成弃单的短信,请参阅我们博客的此文章 $232 in exchange for $18000 sales: Here’s how ShopBase helps online merchants to optimize their abandoned cart recovery SMS.

相关文章

查看弃单的所有信息
向客户发送指向其弃单的链接
设置自动提示客户结帐弃单的电子邮件
设置自动提示客户结帐弃单的短信
有效管理弃单的恢复
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