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当您设置弃单恢复电子邮件和短信以提醒客户为尚未完成的订单付款时,ShopBase将为您提供可用的模板。但是,您可以自定义这些模板的内容以符合于您的目标客户。本文将提供一些示例内容供您参考。一个合适的电子邮件或短信可以促使客户进行购买,从此增加商店的销量。

本文的主要内容

A. 弃单恢复电子邮件模板
B. 弃单恢复短信模板

A. 弃单恢复电子邮件模板

为了增加客户打开电子邮件并查看其内容的可能性,您应该放置一个具有吸引力的标题。此外,电子邮件的正文应有强烈的号召性用语,以促使客户点击指向其结账页面的链接。在结账页面上,您应该为客户推荐与弃单有关的产品,这有助于增加购物车的价值。

提醒客户完成购买的电子邮件模板

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, we noticed that you add one or more items to your shopping cart, but didn’t complete your checkout. When you’re ready to buy, simply visit your shopping cart here to complete your order. Don’t leave them hanging :)”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, look like you left something in your cart. Allow us to take you back directly to your cart with hassle free- and no charge added.

Great choice, btw!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, thanks for your recent visit at our store, we noticed you left some items in your shopping basket. They could sell out in a couple of hours so don’t miss the chance.

We’ve saved your orders so you can return and complete your checkout at ease!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, we heard that you dropped by but didn’t stay.

Your items missed you already. Let’s go back and reunite with your saved items!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }}, you’re just few clicks aways to finish your orders. Don’t leave your items waiting! Make them yours now while they’re still available.

Nice picks, btw :)”

催促客户完成购买的电子邮件模板

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Still thinking about your items?

We’re saving it for you. Snap it up before it’s gone in X hours!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

We’re still holding your items in your cart for you, but don’t wait for too long. Let’s get them now or else it will be gone in X hours!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

There are still X hours to complete your order. Just click the return to the cart button, and you’ll be on your way to get back to your saved items!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Still thinking it over?

Hurry! Get back before someone gets it from you. There are only XX left!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

You forget your [items name] in your cart. We’re down to our last few pieces, but we’re saving for you in the next hour.

Hurry and get them before it’s gone!”

鼓励客户完成购买的电子邮件模板

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Oh no, your items are still waiting. Luckily, we held on to each and every one of them in case you come back.

Shh…just for you: Enjoy 15% off for your order applying this [code]”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

We didn’t want you to miss out on your items – here’s a quick reminder of what you left behind. Don’t forget that we’re still offering free shipping for orders over $XX.

Get yours quickly now!”

“Hi {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Your basket wasn’t empty when you left our store, so we saved the items and waited for you to come back.

Just the right time when we’re offering a XX% special discount, but will expire in the next few hours. Hurry up and get yours while it still lasts!”

“Hey {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

You’re so close to getting XX% discount for orders over $XX with a free shipping bonus. Just a few clicks away and it’s yours!”

“Hey {{ if .customer.first_name }}{{ .customer.first_name }}{{ else }}there{{ end }},

Still thinking it over?

Finish your order now with a XX% discount before it ends in XX days/hours.

We can’t hold on any longer. Get quick!”

如需进一步参考,请访问我们的博客: 有效使用弃单恢复电子邮件来恢复失去的销量

B. 弃单恢复短信模板

对于销售多种产品的商店

{{ .shop.name }}: Bored at home? Here’s a $10 gift voucher for your next purchase! Stay safe and enjoy! [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Hi {{ .customer.first_name }}, as our loyal customer this April we offer you a 60% discount on our “Luxury & Me” collection. Stay home in style: [Discount Code]. Text STOP to opt out.

对于销售家庭用品的商店

{{ .shop.name }}: Is there such a thing as TOO MUCH care for the family? We got your back! 30% discount on all family items! Have Fun! [Discount Code]. Text STOP to opt out.

对于销售玩具的商店

{{ .shop.name }}: Work from home with bored kids in isolation? Say no more! 35% discount on ALL toys this April![Discount Code]. Text STOP to opt out.

对于销售体育用品和运动用品的商店

{{ .shop.name }}: Need an energy boost? Join our new weekly training sessions with a special 30% discount from us: [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Hey {{ .customer.first_name }}, now is the time to set up that home gym you always wanted! Here is a 15$ gift voucher for all sporting gear this April! [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Hey {{ .customer.first_name }}, now is a great time to start daily yoga practice at home! Enjoy 30% discount from us on all yoga equipment: [Discount Code] Reply STOP to opt out.

表示商店对客户的支持精神的短信内容

{{ .shop.name }}: We’ve extended returns to 60 days and made deliveries contactless. Just so you can continue shopping with us safely and securely!{{ .abandoned_checkout.url }}. Text STOP to opt out.
{{ .shop.name }}: Hey {{ .customer.first_name }}, we are in this together! Take a look at our most recent social initiative and join us in our cause: {{ .abandoned_checkout.url }}. Text STOP to opt out.
{{ .shop.name }}: Psst… We are just stopping by to tell you: we are here for you! Enjoy a 15% discount and unlimited free shipping and return! [Discount Code]. Text STOP to opt out.
We at {{ .shop.name }} are more focused than ever on helping and supporting local communities affected by COVID-19. Find out more on: {{ .abandoned_checkout.url }}. Join us, too! Text STOP to opt out.
{{ .shop.name }}: You stay home, we`ll do the rest for you. 20% off your next order – safe and secure, no-contact deliveries to your home! [Discount Code]. Text STOP to opt out.

显示网购便利性的短信内容

{{ .shop.name }}: Hey {{ .customer.first_name }}, we have extended our Stay-at-home Sale until end of April. Enjoy 15% off selected items: [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Spending some time at home? Why not reorganize your closet? Check out our top 7 ideas! 15% off on your next order: [Discount Code]. Text STOP to opt out.
{{ .shop.name }}: Hey {{ .customer.first_name }}, order our new Pamper Package with 15% discount and indulge in some well deserved self-care while at home![Discount Code]. Text STOP to opt out.

如需进一步参考,请访问我们的博客: 232 美元换取 18000 美元销售额: ShopBase如何帮助在线卖家优化弃单恢复短信.

相关文章

弃单管理概述
查看弃单的所有信息
向客户发送指向其弃单的链接
设置自动提示客户结帐弃单的电子邮件
设置自动提示客户结帐弃单的短信
有效管理弃单的恢复
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