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ShopBase Payments - our internal payment gateway - helps reduce the risk of blocked accounts and pending payments. This payment gateway supports 36 countries all over the world with numerous superior features for your e-commerce stores. In this section, we will show you how to payout with ShopBase Payments.

In this article

A. Auto-payout to bank account
B. Payout to ShopBase Balance
C. View your ShopBase Payment order collecting in ShopBase Balance

A. Auto-payout to bank account

From your ShopBase admin site, go to Settings > Payment Providers


Click on ShopBase Payments > View Balance.


There will be a payout list you can keep track of. You will receive the payout to your registered bank account. Please refer to this article for more information on payout times.



Payouts to bank account is automatically scheduled. You only have to keep track of created date and estimated arrival date.

B. Payout to ShopBase Balance

Aside from receiving payouts to your registered bank account, you can request the amount to be transferred to your ShopBase Balance. This can be used for other ShopBase services such as fulfillment, transaction, or subscription fees. This sum can still be requested for a later payout. To understand more about ShopBase Balance, please refer to this link.

Step by Step Tutorial

From your ShopBase admin site, click on your account at the bottom left of the page

Click on Balance to visit ShopBase Balance settings


Click Enable payout to ShopBase Balance to receive payouts to ShopBase Balance



C. View your ShopBase Payment order collecting in ShopBase Balance

After the option Enable payout to ShopBase Balance is enabled, all revenue of orders that are processed via ShopBase Payments will be transferred to your ShopBase Balance

Hold and payout rules: The hold amount will be moved to Available to payout after 90 days since order placement, and the ready-to-payout amount will be moved to Available to payout after 3 days since order placement.

In ShopBase Balance dashboard, click View history


You can filter your invoice by Shop name, Type, and Content


To filter invoice about ShopBase Payments orders only, you can choose: Content > ShopBase Payments order collecting


Each order will have one invoice with two transactions that have the same content. However, you can differentiate them by their Available to payout periods since order placement.

1. The ready-to-payout amount: is released after 3 days.
2. The hold amount: is released after 90 days.



Related articles

ShopBase Payments FAQs
ShopBase Payments Policy
ShopBase Payments Terms of Use
How to register ShopBase Payments
List of supported countries by ShopBase Payments
Export your ShopBase Payments transactions
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