ShopBase Payments - our internal payment gateway - helps reduce the risk of blocked accounts and pending payments. This payment gateway supports 36 countries all over the world with numerous superior features for your e-commerce stores. In this section, we will show you how to payout with ShopBase Payments.
In this article
A. Auto-payout to bank account
B. Payout to ShopBase Balance
C. View your ShopBase Payment order collecting in ShopBase Balance
A. Auto-payout to bank account
From your ShopBase admin site, go to Settings > Payment Providers
Click on ShopBase Payments > View Balance.
There will be a payout list you can keep track of. You will receive the payout to your registered bank account. Please refer to
this article for more information on payout times.
Payouts to bank account is automatically scheduled. You only have to keep track of created date and estimated arrival date.
B. Payout to ShopBase Balance
Aside from receiving payouts to your registered bank account, you can request the amount to be transferred to your ShopBase Balance. This can be used for other ShopBase services such as fulfillment, transaction, or subscription fees. This sum can still be requested for a later payout. To understand more about ShopBase Balance, please refer to this link.
Step by Step Tutorial
From your ShopBase admin site, click on your account at the bottom left of the page
Click on Balance to visit ShopBase Balance settings
Click Enable payout to ShopBase Balance to receive payouts to ShopBase Balance
C. View your ShopBase Payment order collecting in ShopBase Balance
After the option Enable payout to ShopBase Balance is enabled, all revenue of orders that are processed via ShopBase Payments will be transferred to your ShopBase Balance
Hold and payout rules: The hold amount will be moved to Available to payout after 90 days since order placement, and the ready-to-payout amount will be moved to Available to payout after 3 days since order placement.
In ShopBase Balance dashboard, click View invoices.
You can filter your invoice by All stores, Time, More filter : Shop Domain, Invoice, Status, Created date, Amount.
To filter invoice about ShopBase Payments orders only, you can choose: Invoice> ShopBase Payments order collecting
Each order will have one invoice with two transactions that have the same content. However, you can differentiate them by their Available to payout periods since order placement.
1. The ready-to-payout amount: is released after 3 days.
2. The hold amount: is released after 90 days.
Related articles