Learn more about how to secure your ShopBase account to protect your business and private information from potential risk.

In this article

A. Account security
B. Check recent login history
C. How to log out from all devices
D. Reset your password

A. Account security

Connecting to a random network may compromise your account and your customers' data, which increases the risk of security attacks. That's why ShopBase recommends these following steps to protect yourself, your business and your customers information.

B. Check recent login history

Reviewing recent account login history regularly would lessen the risk of getting compromised. Only Account Owner has access to view the Recent Login History.

On your ShopBase dashboard, go to Settings >> Account

From your Account page, go to Account and Permissions section >> Account Owner >> click on View your profile

Scroll down to Recent login history on Your profile page.



Access from an ISP, Location, or IP address you don't recognize may indicate that the account has been compromised and should be reviewed further.

C. How to log out from all devices

Account Owner has option to log out Staff Accounts from all devices in case the account has been compromised.

On your ShopBase dashboard, go to Settings >> Account

From your Account page, go to Account and Permissions section >> Account Owner >> click on View your profile

Under Staff Accounts section, click on Log out all staff accounts



D. Reset your password

On your ShopBase dashboard, go to Settings >> Account

From your Account page, go to Account and Permissions section >> Account Owner >> click on View your profile

On Your Profile page, go to Password Reset section and click on Change the password



Enter your new password and Save changes.

Related Articles:
How to set up your ShopBase profile & billing information
How to update your ShopBase profile
How to update your ShopBase profile
How to close your store on ShopBase
How to switch between ShopBase stores
How to add and manage staff accounts on ShopBase
Understand ShopBase fee & charge
How to caculate fee & charge
Undersand ShopBase balance & - How to payout/topup
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