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Fulfill order via Ali Dropship Connector App

If your orders have suppliers on AliExpress then the processing these orders will be easier with the Ali Dropship Connector. To save you time and effort, Ali Dropship Connector supports placing all orders at once from vendors on AliExpress, instead of having to process one by one manually. Once your Ali Dropship Connector account completes the setup process, your store products and orders will be automatically synced with the app. You can then place those orders to send customers through this app with just a few clicks. This article will guide you on how to process orders using Ali Dropship Connector app.

Step by Step Tutorial

From your ShopBase admin, go to App > Ali Dropship Connector.

In Ali Dropship Connector dashboard, you can find your orders in Manage Orders.

Select Awaiting Orders to see the list of awaiting orders.

An order can only be placed via Ali Dropship Connector when the following three columns are filled: Customer - Mapping Status - Shipping method. If an order includes multiple products, each product must contain complete information of all three fields listed above. Please refer to this article to connect your products to those on AliExpress. After connecting store products to those on AliExpress, an automatic shipping method is updated for the order corresponding to the shipping method used by the supplier on AliExpress.

Tick the orders and you will see a small window popping up. Click Action and choose Place order.

Tick the orders you want to order
Click Action and choose Place order
A pop-up window displays details of the orders you want to order from your AliExpress suppliers. Double-check these orders and change the delivery information before pressing Confirm. After a few seconds, a green checkmark will appear in the Result column for each order.

Click Confirm after carefully checking the information
A green checkmark will appear in the Result column
Continue by clicking Make payment.

You will then be directed to AliExpress. Next, you need to log into your AliExpress account. If you do not have an account, please register by clicking on Register.

AliExpress will take you to the Orders page where you can view all the orders you placed through the Ali Dropship Connector app under the Awaiting payment section.

To complete the customer order, click Pay now for the order you want to place.

A dialog box appears. Select the payment method in which you want to make the transaction. If you haven't added your card yet, select Add a new card and follow the instructions from AliExpress. After choosing the payment method, press Pay now to complete the order process.

After completing the abovementioned steps, your orders on AliExpress will be listed in Awaiting shipment and the orders will also be listed in Awaiting shipment on Ali Dropship Connector app.

Fulfill order manually
Fulfill orders by CSV files
Insert product image in CSV file for fulfillment
Fulfill order via PrintHub

Updated on: 13/09/2022

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