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You can add an order tracking page to your site so the customers can track their shipment status when re-visiting your site (customers can track their shipment using view order status link from order confirmation email sent after they completed their checkout).

Step by step Tutorial

From your ShopBase admin site, go to Online Store > Pages > select Add Page.


Select the Code button in page content editor as below image:


Paste the below code to the page content:

<p>Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.</p>

<form action="https://t.17track.net/en#" data-redactor-type="form">
<p><strong><em>Please provide your tracking number (not order number):</em></strong></p>
<p><strong>🇺🇸 UNITED STATES</strong></p>
</form>
<form action="https://tools.usps.com/go/TrackConfirmAction" data-redactor-type="form"><strong><input type="hidden" id="tRef" name="tRef" value="fullpage"> <input type="hidden" id="tLc" name="tLc" value="0"> <input type="hidden" id="text28777" name="text28777" value=""> <input type="hidden" id="tLabels" name="tLabels" value=""> </strong>
<p>
<input type="text" name="tLabels"style="min-width: 260px;">
</p>
<p>
<input type="submit" value="Find Order" class="btn button">
</p>
<p>-------</p>
<p><strong>🌐 WORLDWIDE</strong></p>
</form>
<form action="https://t.17track.net/en#" data-redactor-type="form">
<p>
<input type="text" name="nums"style="min-width: 260px;">
</p>
<p>
<input type="submit" value="Find Order" class="btn button">
</p>
<p>&nbsp;</p>
</form>

<div><em>If you just received a shipment notification, please allow <strong>1 to 3 working days</strong> for the tracking information to update.</em></div>
<p>
<div><strong>When will I get my order?</strong></div>
<p>We proudly offer worldwide shipping via ePacket! Please note order processing time is typically <strong>2-3 business days.</strong></p>
<p>Once your order has shipped, the estimated delivery time is between <strong>10 to 15 business days</strong>. Please consider any holidays that might impact delivery times.</p>
<p><strong>Please note:</strong> Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.</p>
</p>


Click Save.

Add this page to your menu by following this instruction.

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