Articles on: Customers/Contacts

Overview of Contacts

For each customer ordering at your store and submits a form, their name, address and other information will be added to your customer list. Knowing customers' information helps the store improve customer care quality and remarketing. This section will guide you through actions related to customers such as adding new customer information to the customer list, editing existing customer information, importing and exporting customer information using a CSV file.

There will be 2 types of contact:

Subscriber: A customer who submits a form in your store but hasn’t purchased anything yet.
Customer : A customer who has placed an order in your store.

You can choose to view all contacts or only the list of subscribers or customers.
You can choose to filter subscribers or customers who have submitted a specific form you have created.

In this section:

Add a new customer
Edit customer information
Import existing customer information by CSV file
Export existing customer information by CSV file
View customer's session history

Updated on: 07/07/2023

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