Affiliate Program Policy
The following terms are applied to all Affiliate Partners of ShopBase Affiliate System. To request custom commission deals or if you have any comments on our Affiliate Program policy, please contact us via marketing@shopbase.com.
Affiliate Partners will use their best efforts to (i) promote and market products of ShopBase ecosystem (ShopBase, PrintBase, PlusBase), and (ii) identify prospective Referred Merchants.
ShopBase has the right to set off or withhold payments to Affiliate Partners in certain circumstances. ShopBase has the right to alter the Fees, the Fee structure, or the payment terms with reasonable notice to Affiliate Partners.
ShopBase will not be responsible to pay any Fees:
related to any top-up amounts that have been refunded to Merchants by ShopBase;
related to illegal & fraudulent sales (orders flagged Fraud Analysis on order admin);
related to revenues that have been subject to chargebacks;
ShopBase reserves the right to demand and receive information from Affiliate Partners about any Referred Merchant, including but not limited to information with respect to traffic sources and methods used to acquire the Referred Merchant, and assess the legitimacy and qualification of such Referred Merchant for the purposes of determining whether a Fee is payable for such Referred Merchant.
A Referred Merchant cannot be a store opened or owned by an Affiliate Partner.
All you need is a minimum of $50 in earnings to receive a payout from ShopBase. Earnings are accumulated and paid out on the following schedule:
For all earnings accrued between the 1st to and including the 15th of the month, payment will occur 5 business days after the 15th day of the month.
For all earnings accrued between the 16th to and including the last day of the month, payment will occur 5 business days after the last day of the month.
There is no upper limit to the total amount of earnings that you collect and the number of clients you collect from.
ShopBase Affiliate System currently provides 3 affiliate programs following 3 platforms that Affiliate Partners can refer their audience to use: ShopBase Affiliate Program, PrintBase Ambassador Program, and PlusBase Ambassador Program. Each program has its own cashback cycle time, based on which the payment time is determined:
At cashback payment time, cashback generated in the cycle time will be calculated and automatically transferred to your Balance.
In case violations of our terms of service are detected, including fraudulent activities, or infringements on Intellectual Property in orders created by the Referred Merchants, we will hold the corresponding commissions for 180 days from the first day of the cashback cycle. This hold cashback will be handled based on several situations:
If these users/stores/orders are found as violation-free within 180 days, the hold cashback will be refunded to your Balance when the next cashback payment period arrives. This returned cashback will be transferred to your Balance in a separate invoice.
Within the 180-day period: If the ordered products are found to be in violation of our terms of service and are thus deleted by our system or by the Referred Merchants, all corresponding commissions will be deleted.
After the 180-day period: If the users/stores have not been proven to be free of violation, all corresponding commissions will be deleted, and no commission will be counted for these users/stores in the future.
In addition, order/order items that are canceled/refunded will not be counted into commissions.
I. Responsibilities
Affiliate Partners will use their best efforts to (i) promote and market products of ShopBase ecosystem (ShopBase, PrintBase, PlusBase), and (ii) identify prospective Referred Merchants.
II. Unauthorized and Prohibited Activities
ShopBase has the right to set off or withhold payments to Affiliate Partners in certain circumstances. ShopBase has the right to alter the Fees, the Fee structure, or the payment terms with reasonable notice to Affiliate Partners.
ShopBase will not be responsible to pay any Fees:
related to any top-up amounts that have been refunded to Merchants by ShopBase;
related to illegal & fraudulent sales (orders flagged Fraud Analysis on order admin);
related to revenues that have been subject to chargebacks;
ShopBase reserves the right to demand and receive information from Affiliate Partners about any Referred Merchant, including but not limited to information with respect to traffic sources and methods used to acquire the Referred Merchant, and assess the legitimacy and qualification of such Referred Merchant for the purposes of determining whether a Fee is payable for such Referred Merchant.
A Referred Merchant cannot be a store opened or owned by an Affiliate Partner.
III. Earnings Payout Conditions
All you need is a minimum of $50 in earnings to receive a payout from ShopBase. Earnings are accumulated and paid out on the following schedule:
For all earnings accrued between the 1st to and including the 15th of the month, payment will occur 5 business days after the 15th day of the month.
For all earnings accrued between the 16th to and including the last day of the month, payment will occur 5 business days after the last day of the month.
There is no upper limit to the total amount of earnings that you collect and the number of clients you collect from.
IV. Cashback Policies
ShopBase Affiliate System currently provides 3 affiliate programs following 3 platforms that Affiliate Partners can refer their audience to use: ShopBase Affiliate Program, PrintBase Ambassador Program, and PlusBase Ambassador Program. Each program has its own cashback cycle time, based on which the payment time is determined:
At cashback payment time, cashback generated in the cycle time will be calculated and automatically transferred to your Balance.
In case violations of our terms of service are detected, including fraudulent activities, or infringements on Intellectual Property in orders created by the Referred Merchants, we will hold the corresponding commissions for 180 days from the first day of the cashback cycle. This hold cashback will be handled based on several situations:
If these users/stores/orders are found as violation-free within 180 days, the hold cashback will be refunded to your Balance when the next cashback payment period arrives. This returned cashback will be transferred to your Balance in a separate invoice.
Within the 180-day period: If the ordered products are found to be in violation of our terms of service and are thus deleted by our system or by the Referred Merchants, all corresponding commissions will be deleted.
After the 180-day period: If the users/stores have not been proven to be free of violation, all corresponding commissions will be deleted, and no commission will be counted for these users/stores in the future.
In addition, order/order items that are canceled/refunded will not be counted into commissions.
Updated on: 18/05/2023
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