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Articles on:Product Reviews
Add and manage reviews for your store

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  • How to manage reviews on Product Reviews app?
    Product Review App is an useful app which assists sellers in adding and managing the customer's review on their own store. It not only helps sellers build their brand trust but also encourages customers to buy more products. On this page: A. Product Reviews app's interface B. Explanation of the interface A. Product Reviews app's interface This is the interface of Product Reviews app made by ShopBase. You can edit a review by clicking on it then starting to edit. ![](https://stSome readers
  • How to add Google Reviews snippet in Product Reviews
    Google Review snippet is a short excerpt of a review from a website, usually an average of the combined rating scores from many reviewers. You can add it in Product Reviews app for promoting SEO performance and CTR of your search results. On this page: A. What is Google Reviews snippet? B. How to add Google Reviews snippet in Product Reviews? A. What is Google Reviews snippet? Google Reviews snippet is a new feature in Product Reviews app, which lets product ratings be displayedFew readers
  • How to import reviews to Product Reviews by CSV file?
    There are many ways to migrate reviews to your own store by Product Reviews. However, importing reviews by CSV file is the most convenient way for sellers to import a huge volume of customer's reviews into their own store. On this page: A. What is the review CSV file format? B. How to import reviews with a CSV file? A. What is the review CSV file format? Check out our guide to [understand the CSV file and how to create one.](https://help.shopbase.com/en/article/understand-Very popular
  • How to display reviews on All reviews page?
    The All reviews page is a page dedicated to showing site-wide product reviews. You can use this page for SEO purposes to promote your store and build trust with customers. On this page: A. How to create All reviews page? B. How to add reviews into All reviews page? A. How to create All reviews page? Go to Online store in Admin Dashboard, then click Pages > hit All reviews page. ![](https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c06000/image_18Few readers
  • How to group product reviews?
    The products in your store can share the same reviews. This is a great way to leverage previous reviews to build trust in your products. You can customize the groups and activate/deactivate it any time. When a group is activated, all the products in the group will have the same reviews. On this page: A. Grouping products B. How to group products A. Grouping products Product Grouping allows you to create groups of related products and share reviews between all the products in thFew readers
  • Understand CSV file for Product Reviews app
    On this page: A. Definition of Review CSV files B. Import and export CSV files into Google Sheets C. Create a Review CSV file A. Definition of Review CSV files CSV is short for comma-separated-values, a file format (.csv) for spreadsheets. With our Product Reviews app, you can use CSV files to import and export Reviews. Note that your CSV files must use [UTF-8 encoding](https://www.w3schools.com/charFew readers
  • How to auto-publish reviews?
    On this page: A. Auto publish when there is a new review B. Profanity and explicit language A. Auto-publish when there is a new review On Product Reviews admin, go to ** Settings** menu Turn on the toggle auto-publish Turn this button into green Choose the conditions to auto-publish ![](https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c06000/screenshot2_ljeib7Few readers
  • How to get shared reviews on PrintBase database for your PrintBase store?
    With our unique PrintBase, new merchants could build up quickly the reliability of the store by using our new feature to sync shared reviews of other merchants on PrintBase database. When Share Review feature is turned on, merchants are allowing PrintBase support team to access store's reviews and receive feedback from customers and find out the best way to improve fulfillment service and please buyers. To start using this feature, please go to your PrintBase store and open **Product RevieFew readers
  • How to encourage more reviews from your customers?
    Product Review is a powerful app that allows merchants to manage all customer's reviews of products in your own store and build your brand trust. Particularly, you could set up customer notifications that are automatically sent to your customers to request more reviews on your ShopBase store. On this page: A. Set up Review Request B. Set up Reminder Email A. How to set up Review Request? Review Request will be automatically sent to your customers once their orders are completeFew readers

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