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Get started with our new package - PrintBase.
Overview of PrintBase
On this article: What is PrintBase and why do we need it? What are the features of PrintBase? 1. What is PrintBase and why do we need it? We at ShopBase are well aware that Print-on-demand merchants have a lot on their plate everyday: creating their winning designs, promoting products, receiving thousands of orders and manually fulfilling all of them. After that, they have to deal with huge numbers of customer feedback and may face dispute if support is slow or customers are
Welcome to PrintBase. You may find our detailed instructions here, or check out our most frequently asked questions below. In case you want to find out more, please don't hesitate to contact us for more information. General Questions How can I create a PrintBase store? What products are available on PrintBase? [Can I a
Get started with PrintBase
On this article: Create a PrintBase store Launch campaigns Customize themes Add Payout information Connect domain Install tracking Create a product feed 1. Create a PrintBase store You can start with creating your first PrintBase store by visiting this link. Enter the name of your store, click Start free trial and a new store will be created for you. !(https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c0600
How to create new products with PrintBase?
To create new products with PrintBase, from the admin dashboard, go to Campaigns > Catalog. Step 1: Choose the base product. Select the product(s) you want on All Over Print, Apparel or Home & Living tab by clicking Add product.
How do I duplicate my campaign with PrintBase?
The option to duplicate a campaign will come in handy when you want to create a new campaign with the same settings with the original one (except the design). To duplicate a campaign, simply go to page My campaign and select the Duplicate option. After you click Duplicate, you will be directed to a n
How do I bulk duplicate my campaign with PrintBase?
You can use the Bulk duplicate option to create multiple campaigns in a short amount of time by bulk duplicating an existing campaign. Please go to page My campaigns and select Bulk duplicate option. You will be directed to Bulk duplicate tool page. Drag and drop your design files or click Upload Files button. !(https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c06000
How are my orders processed?
A new order will have its status marked as Unfulfilled at first. Money paid by buyers for this order (after being deduced with transaction fee and
What is PrintBase's Balance?
Balance is your credit account, which can be used to pay for PrintBase package as well as orders that go through PrintBase. You can view your Balance details by clicking on the bottom left corner of your admin dashboard and choose Balance. Here you can view all Balance's settings. To start setting up your Bal
Payout with PrintBase
How do I receive profit payouts? To receive payouts, you must link your verified Payoneer account to your Balance account. After linking, you will receive your profit through Payoneer. If you live in a country where Payoneer is not available, contact our seller support team at firstname.lastname@example.org to arrange a solution. Learn more about setting up your payout account here. **How long does it take to rece
How is my profit calculated?
Profits are calculated using the following formula: Profit = Revenue - Basecost - Processing fee Processing fee = (Revenue - Basecost) x 7% The processing fee is used to cover customer service cost, credit card processing fees and fraud protection.
How to create a Personalized campaign with PrintBase?
PrintBase supports text personalization and fulfill personalized orders that you have with us. Please follow these step to create a personalized campaign with your PSD file. Step 1: Visit your Artwork library from your dashboard. This is where you can manage all your designs. You can drag and drop your files or click Upload artworks
Campaign management with PrintBase
Where can I find size charts and pricing? Size charts are located in the product description that can be seen on your storefront. The base cost of the product is listed on the Catalog as well as the Pricing tab when you create a campaign. Can I use my own mockups? Yes. You can upload your own mockups to the product page on ShopBase. Please go to Campaigns > Catalog > Go to Mockup Library. !(https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c06000/image_
Introduction to different types of custom option
Each option type allows your customers to provide specific information for their orders. Currently, PrintBase supports 4 types: Text area, Text field, Image and Picture choice. Text field Placeholder (optional): a short grey text inside the text field to instruct your customers. Max length (optional): maximum characters you allow your customers to fill in. Text area !(https://s
Trademark policy with PrintBase
On this article: What is a trademark? What are trademark rights? What is trademark policy on PrintBase? A. What is a trademark? A trademark is a word or symbol that indicates the “origin of goods,” meaning it allows consumers to identify the company that is ultimately responsible for a particular product. It is also intended to tell consumers about the quality and desirability of the product itself, so consumers are hopefully more likely to buy it. For example, when a con
Order processing with PrintBase
Do you require a minimum order quantity? No. We process even just one order with one item. Can my buyers cancel/update their orders with PrintBase? Your buyers can cancel/update an order (change size, color, design..) only when the request is submitted within 6 hours after that order is placed.
Shipping with PrintBase
How much do customers pay for shipping? Shipping costs vary depending on the shipping destination and the number of items a buyer purchases. Here’s how we break down our shipping prices for the U.S: Most items are $4.99 for one item + $1.99 per additional item. Hoodies and Sweatshirts are $6.99 for one item + $2.49 per additional item. Mugs are $5.99 for one item + $3.99 per additional item. For All over print products, there are two shipping services available: Express Shippin