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Set up & manage your payment gateways
Activate PayPal Smart Button
You can activate the PayPal Smart Button so your customers will rest assured that they can pay with their cards and can finish the orders without having to open another tab. On this article: A. How it works B. How to activate A. How it works After being activ
Explain Chargeback responses
When a payment is disputed by a cardholder, their card issuer assigns one of the following categories to best describe the reason for it. You can see it in each order on ShopBase admin > Orders. In this guide, we will list all possible responses, what are required to overturn the disputes and our suggestions about how to handle them. It's also advised that you should provide as much evidence regardless of which response you get. On this page A. Credit not processed B
Connect Checkout.com to your store
Besides PayPal, Stripe and other payment gateways, you can activate Checkout.com as well if you want to allow credit card payments during checkout. Before connecting, you must have a Checkout.com account. Check the step A below for more details. If you already had a Business Account and Sandbox Account, kindly follow this tutorial to finish all steps. Step-by-step guide: A. Set up Checkout.com Business Account and [Sandbox Account](https://w
Understand Paypal checkout issues
During sales operations, you might sometimes encounter errors when checking out using Paypal payment method. This document summarizes some problems that may happen, along with the reasons why they happen and how to solve them. On this page: A. Error in Paypal section on checkout page B. Problems while processing orders using Paypal A. Error in Paypal section on checkout page You may get the error message `"Something went wrong. We’ll take you back to checkout so you can try
Connect PayPal to your store
Instruction to use PayPal as a payment gateway on your ShopBase store.
Overview of Payment
Understanding clearly the payment gateways is important for every store owners to process smoothly the payment. When one customer check out and finish their orders, they can choose to pay for their orders using the payment providers you've enabled to your online store. On ShopBase, you can add a variety of payment gateways to your store, including our built-in payment gateway: ShopBase Payments to help reduce the risk of blocked account and pending payment. On this page: A. Add and act
Connect payment providers to your store
In order to receive payments, you need to connect payment providers to your store. Fortunately, ShopBase has provided the most powerful and flexible payment methods for DropShipping, POD and White Label businesses all over the world, especially in countries that are not widely supported by the normal payment gateways. Follow the below guidelines to integrate your suitable payment providers. [Connect PayPal to your store](https://help.shopbase.com/en/article/connect-paypal-to-your-store-1wpu5
Connect Stripe to your store
Guide to connecting Stripe to your store to accept credit card payment during checkout.
Understand payment status
When you process your orders, you may find the following status of payments associated with every order, and can only be set when the order is created. Valid values include: pending: The payments are pending. Payment might fail in this state, so you should check again to confirm whether the payments have been paid successfully: If it failed when capturing payments: please contact ShopBase support team so we can check f
Connect Braintree to your store
Before connecting, you must have a Braintree account, know your API credentials and Sandbox account. Check the step A below for details. Step-by-step guide: A. Set up Braintree Business Account and Sandbox Account B. Get the Merchant ID, Public key & Private key C. Activate Braintree as your payment method D. Deactivate your Braintree account A
Set up PayPal Pro with 3-D secure
3-D Secure is an XML-based protocol designed to be an additional security layer for online credit and debit card transactions. 3-D Secure may be required by some acquirers. Below is the instruction to set up 3-D Secure on your PayPal Pro gateway. !(https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c06000/ima
How does PayPal Express Checkout work?
Click here to start using PayPal Checkout Connect PayPal to your store to activate the PayPal payment method in your store. On this page: A. How PayPal Express Checkout works B. Advantage of using PayPal Express Checkout on store C. How to activate Paypal Express Checkout D. Hide Express Checkout button on Checkout page A. How PayPal
Connect PayPal Pro to your store
Before connecting, you must have a Payflow Pro Gateway account, know your API credentials, know your endpoint and Sandbox account. Check the step A below for details. Step-by-step guide: A.
On this page A. What is sales tax? B. How sales taxes are collected on ShopBase? C. Understand Merchant of Records A. What is sales tax? A sales tax is the tax paid to the governing body for sales of particular goods and services. Sellers usually collect sales taxes from the buyers at the point of sales, then pass them on to the government. B. How sales taxes are collected on ShopBase? Merchants must calculate the tax laws for their products by each country and r
Rotate your payment methods
One of the biggest problems for sellers is that receiving a large amount of payment (a winning camp, high season for example) can be a sign of fraud to payment gateways. Payment rotation is an awesome solution to split this risk between different payment methods, and even when one account is disabled, the customers can still check out with other payment methods. Cancellation and refund requests will be sent to the correct payment methods. With PayPal, tracking numbers will be automatically upda
Connect Unlimint to your store
Besides PayPal, Stripe and other payment gateways, you can activate Unlimint as well if you want to allow credit card payments during checkout. Before connecting, you must have a Unlimint account. Check the step A below for more details. If you already had a Merchant Account and Sandbox Account, kindly follow this tutorial to finish all steps. Step-by-step guide: A. Set up Unlimint Merchant Account B. Get Terminal code, Terminal Password & Callback
How to activate European payment methods on your ShopBase store?
Customers in European countries are relatively open to making cross-border purchases. Online payment methods are also quite diverse, and some methods are more preferred depending on each country. Integrate more popular European payment methods will help provide customers with more reliable options and increase conversion rate. ShopBase now provides you with 04 new payment methods: Bancontact, iDEAL, giropay and SEPA Direct Debit. All these methods can be easily integrated via your Strip