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The steps of getting paid by customers and the payment process on the store
Activate PayPal Smart Button
You can activate the PayPal Smart Button so your customers will rest assured that they can pay with their cards and can finish the orders without having to open another tab. On this article: A. How it works B. How to activate A. How it works After being activ
Overview of Payment
This category includes all articles about the Payment on your store General Understand payment status Sales taxes Explain Chargeback responses Connect payment providers Connect PayPal to your store(https://help.shopbase.com/en/article/connect-paypal-to-your-store-1
Register ShopBase Payments
In this page A. Requirements B. Create ShopBase Payments account A. Requirements Your business must meet all of the following conditions: Operate as a U.S. company with business registration documents, EIN number (tax identification number). Has a U.S. company address. Send the owner's passport page with the headshot photo. B. Create ShopBase Payments account 1. Incorporate the U.S. company
Explain Chargeback responses
When a payment is disputed by a cardholder, their card issuer assigns one of the following categories to best describe the reason for it. You can see it in each order on ShopBase admin > Orders. In this guide, we will list all possible responses, what are required to overturn the disputes and our suggestions about how to handle them. It's also advised that you should provide as much evidence regardless of which response you get. On this page A. Credit not processed B
Connect PayPal to your store
Instruction to use PayPal as a payment gateway on your ShopBase store.
Connect Stripe to your store
Guide to connecting Stripe to your store to accept credit card payment during checkout.
Understand payment status
When you process your orders, you may find the following status of payments associated with every order, and can only be set when the order is created. Valid values include: pending: The payments are pending. Payment might fail in this state, so you should check again to confirm whether the payments have been paid successfully: If it failed when capturing payments: please contact ShopBase support team so we can check f
Understand ShopBase Payments
With ShopBase Payments, you will be ready to accept all major payment method the moment your ShopBase store is created. There's no need to set up a third-party payment provider or merchant account. It is indeed the simplest and fastest way to accept payments online. On this page: A. Supported countries B. Setting up ShopBase Payments C. Configuring ShopBase Payments D. Getting paid with ShopBase Payments E. Supported currencies A. Supported countries Here's the list of countrie
FAQs ShopBase Payments
ShopBase Payments is currently supporting merchants from the USA, Canada, and Vietnam. For other countries, this feature will be available soon in the future. Registration Which credit/debit cards are supported? Your customers will be able to use Visa, MasterCard, American Express, Discover, Diners Club, JBC, UnionPay. How about the fee? The processing fee varies based on your current plan. You can find these details in the Plan pricing on your Store Dashboard. What should
Connect Braintree to your store
Before connecting, you must have a Braintree account, know your API credentials and Sandbox account. Check the step A below for details. Step-by-step gu
Set up PayPal Pro with 3-D secure
3-D Secure is an XML-based protocol designed to be an additional security layer for online credit and debit card transactions. 3-D Secure may be required by some acquirers. Below is the instruction to set up 3-D Secure on your PayPal Pro gateway. !(https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c06000/ima
How does PayPal Express Checkout work?
Click here to start using PayPal Checkout Connect PayPal to your store to activate the PayPal payment method in your store. On this page: A. How does PayPal Express Checkout work? B. Advantage of using PayPal Express Checkout on store C. Hide Express Checkout button on Checkout page A. How does PayPal Express Checkout work? PayPal Ex
Connect PayPal Pro to your store
Before connecting, you must have a Payflow Pro Gateway account, know your API credentials, know your endpoint and Sandbox account. Check the step A below for details. Step-by-step guide: A.
On this page A. What is sales tax? B. How sales taxes are collected on ShopBase? C. Understand Merchant of Records A. What is sales tax? A sales tax is the tax paid to the governing body for sales of particular goods and services. Sellers usually collect sales taxes from the buyers at the point of sales, then pass them on to the government. B. How sales taxes are collected on ShopBase? Merchants must calculate the tax laws for their products by each country and r