Go to website
Manage PrintBase store
Edit & manage your domain, POD & personalized products & orders
Overview of PrintBase
On this article: What is PrintBase and why do we need it? What are the features of PrintBase? 1. What is PrintBase and why do we need it? We at ShopBase are well aware that Print-on-demand merchants have a lot on their plate everyday: creating their winning designs, promoting products, receiving thousands of orders and manually fulfilling all of them. After that, they have to deal with huge numbers of customer feedback and may face dispute if support is slow or customers are
How to create a personalized campaign to customize text and images
On this page: A. Prepare all necessary files B. Step-by-step guide to create a personalized campaign C. Launch Campaign D. Preview on Storefront A. Prepare all necessary files In the article, you will know how to launch a personalized campaign and you could customize your own images in the artwork section. You could check our demo campaign as below: Campaign Demo Before starting, you could download some s
Welcome to PrintBase. You may find our detailed instructions here, or check out our most frequently asked questions below. In case you want to find out more, please don't hesitate to contact us for more information. General Questions How can I create a PrintBase store? What products are available on PrintBase? [Can I a
How to create new products with ShopBase & PrintBase?
With the new features, creating print-on-demand products with PrintHub & PrintBase has become faster and more convenient. Before we get to that point, let's figure out how to successfully launch new campaigns with PrintHub & PrintBase. On this page: A. Choose the base product. B. Edit your campaign design. C. Add the description campaign. D. Launch campaign. A. Choose the base product. From the Admin Dashboard, go to Catalog. ![Here is the interface of catalog.](https:
How do I duplicate my campaign with PrintBase?
The option to duplicate a campaign will come in handy when you want to create a new campaign with the same settings with the original one (except the design). To duplicate a campaign, simply go to page My campaign and select the Duplicate option. After you click Duplicate, you will be directed to a n
How do I bulk duplicate my campaign with PrintBase?
You can use the Bulk duplicate option to create multiple campaigns in a short amount of time by bulk duplicating an existing campaign. Please go to page My campaigns and select Bulk duplicate option. You will be directed to Bulk duplicate tool page. Drag and drop your design files or click Upload Files button. !(https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c06000
How are my orders processed?
A new order will have its status marked as Unfulfilled at first. Money paid by buyers for this order (after being deduced with transaction fee and
What is PrintBase's Balance?
Balance is your credit account, which can be used to pay for PrintBase package as well as orders that go through PrintBase. You can view your Balance details by clicking on the bottom left corner of your admin dashboard and choose Balance. Here you can view all Balance's settings. To start setting up your Bal
Payout with PrintBase
How do I receive profit payouts? To receive payouts, you must link your verified Payoneer account to your Balance account. After linking, you will receive your profit through Payoneer. If you live in a country where Payoneer is not available, contact our seller support team at firstname.lastname@example.org to arrange a solution. Learn more about setting up your payout account here. **How long does it take to rece
How is my profit calculated?
Profits are calculated using the following formula: Profit = [Revenue - Total Basecost - Discount (if available) - Payment fee of order] x 96% In which: Revenue: Sales Price x Quantity (shipping fee is not included) Total Basecost: Basecost/1pc x Quantity Processing fee = Order value x 3% The remaining is processing fee, which is used to cover customer service cost, credit card processing fees and fraud protection.
How to create a Personalized campaign with PrintBase & ShopBase?
To personalize your own print-on-demand products (by adding custom text, uploading photos, choosing photo options), ShopBase & PrintBase officially provide feature named Personalized Campaign. This is a great way to easily create more personalized products and increase conversion rate of your store. On this page: A. Types of personalized campaigns are supported B. How to create a personalized campaign C. How to process a personalized order D. Unique features, design effects of personaliz
Campaign management with PrintBase
Where can I find size charts and pricing? Size charts are located in the product description that can be seen on your storefront. The base cost of the product is listed on the Catalog as well as the Pricing tab when you create a campaign. Can I use my own mockups? Yes. You can upload your own mockups to the product page on ShopBase. Please go to Campaigns > Catalog > Go to Mockup Library. !(https://storage.crisp.chat/users/helpdesk/website/df8398a9e0c06000/image_
Introduction to different types of custom option
Each option type allows your customers to provide specific information for their orders. Currently, PrintBase supports 4 types: Text area, Text field, Image and Picture choice. Text field Placeholder (optional): a short grey text inside the text field to instruct your customers. Max length (optional): maximum characters you allow your customers to fill in. Text area !(https://s
Order processing with PrintBase
Do you require a minimum order quantity? No. We process even just one order with one item. Can my buyers cancel/update their orders with PrintBase? Your buyers can cancel/update an order (change size, color, design..) only when the request is submitted within 6 hours after that order is placed.
Shipping with PrintBase
How much do customers pay for shipping? Shipping costs vary depending on the shipping destination and the number of items a buyer purchases. Please refer to our Product Catalog and select each product for more information. How long does it take for orders to reach customers? Orders from our