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• Understand CrossPanda - trustworthy product sourcing and fulfillment services

  CrossPanda is a dropshipping agent that provides product sourcing and fulfillment services. We sources anything from local Chinese manufacturers then takes good care of the packaging and shipping process for you. We provide the best packaging services for private label, white label and blind label products. New update From now on, ShopBase sellers can have their orders fulfilled via ShopBase Fulfillment (an upgraded version of CrossPanda), an in-house dropshipping agent of ShopBase. ItFew readers

• How can I request and receive a quotation?

  New update From now on, ShopBase sellers can have their orders fulfilled via ShopBase Fulfillment (an upgraded version of CrossPanda), an in-house dropshipping agent of ShopBase. It supplies and fulfills millions of products in 40+ niche categories for 50k+ sellers of ShopBase. With the new package introduced in January 2021, all ShopBase sellers who have their orders fulfilled by ShopBase Fulfillment will get: Trending product ideas updated weekly Cashback (gain up to $1/order) No oFew readers

• How to use CrossPanda inventory?

  New update From now on, ShopBase sellers can have their orders fulfilled via ShopBase Fulfillment (an upgraded version of CrossPanda), an in-house dropshipping agent of ShopBase. It supplies and fulfills millions of products in 40+ niche categories for 50k+ sellers of ShopBase. With the new package introduced in January 2021, all ShopBase sellers who have their orders fulfilled by ShopBase Fulfillment will get: Trending product ideas updated weekly Cashback (gain up to $1/order) No oFew readers

• How can I purchase products with CrossPanda?

  New update From now on, ShopBase sellers can have their orders fulfilled via ShopBase Fulfillment (an upgraded version of CrossPanda), an in-house dropshipping agent of ShopBase. It supplies and fulfills millions of products in 40+ niche categories for 50k+ sellers of ShopBase. With the new package introduced in January 2021, all ShopBase sellers who have their orders fulfilled by ShopBase Fulfillment will get: Trending product ideas updated weekly Cashback (gain up to $1/order) No oFew readers

• What does CrossPanda order status mean?

  New update From now on, ShopBase sellers can have their orders fulfilled via ShopBase Fulfillment (an upgraded version of CrossPanda), an in-house dropshipping agent of ShopBase. It supplies and fulfills millions of products in 40+ niche categories for 50k+ sellers of ShopBase. With the new package introduced in January 2021, all ShopBase sellers who have their orders fulfilled by ShopBase Fulfillment will get: Trending product ideas updated weekly Cashback (gain up to $1/order) No oFew readers

• What is CrossPanda Balance and how to use it?

  CrossPandad Balance is your credit account, which can be used to pay for product purchases and orders' shipping fee. Each CrossPanda merchant will own a Balance account. Transactions will be logged respectively and can be found in Transaction History. In this article: A. What is CrossPanda balance? B. How do you use it? A. What is CrossPanda balance? There are 2 types of payments involved while you purchase CrossPanda products: product cost and shipping fee. Since the shippinFew readers

• How do I fulfill my orders?

  Orders will be synced to My order section of the app. Visit My order section, you can see 10 different tabs which will help you manager orders effectively. In order to fulfill, bear in mind that you have to successfully request a quotation for that product and purchase it first. In this article, we will guide you through a fulfillment process of a CrossPanda order. On this page: A. Map orders B. Fulfill orders A. Map orders This step is a must for **new quoted prodFew readers

• How can I find and track the last mile delivery tracking number?

  CrossPanda orders would be delivered by YunExpress - our partnership shipping carrier from China. As soon as the package enter customer's country, local shipping agency would take over the process and change the tracking number into their form. Therefore, this instruction here to help you find the last mile tracking number of the local shipping carrier. On this page: A. What is the last mile tracking number? B. How can I track it? A. What is the last mile tracking number? We cVery popular

• What evidence needed to support my claim?

  There are two types of issues that need more evidences to support your CrossPanda claims: Shipping issue and Product issue. A. Shipping issue At this moment, we require no proof for cases regarding package's shipping issue. You can submit your claim normally without evidence. B. Product issue To ensure a speedy resolution, please include these followings when you file your claim: If the product is dysfunctional: A video capturing the defect. If the product is aFew readers

• How to file a claim for my orders?

  Only orders in CrossPanda after being shipped could be claim for specific reasons in CrossPanda refund policy. You must carefully read this policy first before deciding to fill a claim. If your case is compatible with CrossPanda Policy, please follow this instruction below to finish a claim. Go to CrossPanda dashboard > search for order numbers in My order > choose tab Shipped > press File a claim. ![Only orders on tab ShippedFew readers

• How to keep track on my claims?

  On CrossPanda, we help merchants to keep track closely on their claims using feature Claims in **Fulfillment **section. After receiving your claims, CrossPanda team will send claim updates to the email address you registered for CrossPanda app then users can easily search for claims with keywords such as Claim ID or Order Name using our search engine. CrossPanda users must understand claim status to manage them more effectively. Go to Claims in Fulfillment to check all files whichFew readers