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Boost Facebook Chat
How to use this app to quickly support your customers via Facebook Messenger.
Overview of Boost Facebook Chat solutions
General Introduction: What is Boost Facebook Chat and how does it work? Set-up Instruction: How to install Boost Facebook Chat into my ShopBase store? How to set up Boost Facebook Chat? Troubl
What is Boost Facebook Chat and how does it work?
On this article: What is Boost Facebook Chat? How does Boost Facebook Chat work? What is Boost Facebook Chat? Boost Facebook Chat is an app that helps online store owners increase the quality of their customer service. This app provides live, instant and personalized customer support via Facebook Messenger. How does Boost Facebook Chat work? After Boost Facebook Chat is activated on your store, it will display as a widget chat box where people can send a message to you.
How to install Boost Facebook Chat into my ShopBase store?
How to set up Boost Facebook Chat?
In this article: How to connect Boost Facebook Chat to your Facebook page? How to design the chat widget? How to connect Boost Facebook Chat to your Facebook page? After the app is installed, you first logging in, you will see a message asking you to connect the app to your Facebook page. Click the blue button to start connecting. Log-in to your Facebook account and choose the as
Why doesn't Boost Facebook Chat show up correctly?
When setting up Boost Facebook Chat app for the first time, you may see that the chat box won't show up correctly, the minimized icon is unclickable, or this widget shows up instead: Here are some common reasons why you don't see Boost Facebook Chat on your store. 1. You have not connected your page with the app. This is the required step to get the app up and running. In order to fix it, please che
How to add business hours to my Facebook page?
To add business hours to your Facebook page, your page's category must be Local Businesses. To add business hours: Click About below your page's cover photo. Click Page Info in the left column. Click to edit the Hours section. Add your hours and click Save Changes. If you’ve added business hours to your page, you can automatically set your page’s messa
How to manage the new messages sent through Boost Facebook Chat?
Boost Facebook Chat is a widget you add to your store for your customers to have an option to engage with you through Facebook; all notifications and messages will be on your Facebook page. Hence, when customers contact you through it, their messages will be directed to your Facebook page and you will be able to reach back to them through your Facebook page. To receive notifications on mobile, you have to install Facebook Page Manager app. Please refer to the links below to download the app