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• Overview of Boost Convert solutions

  General Introduction: What is Boost Convert and how does it work? Set-up Instruction: How to install Boost Convert app into my ShopBase store? How to use Social Proof feature by Boost Convert?(https://help.shopbase.com/en/article/how-to-use-social-proof-feature-byFew readers

• How to use Countdown Tools feature by Boost Convert?

  For Countdown tools feature, there are two types of widget: Timer countdown and Product countdown. By default, these widgets will show on all your product pages. With each widget, you will be able to customize how it works. On this article: Timer countdown Product countdown Timer countdown There are two types of timer countdown: fixed timer (all product pages will have the same clock) and different timers ( you can set different timers for different prodFew readers

• How to use Social Proof feature by Boost Convert?

  For Social Proof feature, you can choose to show both synced and custom notifications. Once installed, Boost Convert will create real-time notifications from your latest orders. Afterward, every time you have a new order, there will be a corresponding notification made as well. However, in case you would like to advertise a product purposely, you can create custom notifications. Learn more about how to create custom notifications here(https://help.shopbase.com/en/article/how-to-create-cusFew readers

• How to set up multiple Timer countdowns?

  If you do not want to apply the same timer countdown to all of your product pages and want to set up different countdowns for different products/collections, you can create multiple timer countdowns for specific products/collections. To set this up, go to app dashboard > Countdown tools > Timer countdown and click Add new timer. On Timer settings, selecFew readers

• What is Boost Convert and how does it work?

  On this article: What Boost Convert does? Introducing all features What Boost Convert does? Boost Convert app helps add urgency and trustworthiness to your store by showing Social proof notifications and Countdown tools. Creating the urgency and scarcity for sales has been proven as an efficient method to increase your conversion rate since it encourages visitors to finish the orders as soon as possible. Another effective way to improve the conversion rate is toFew readers

• How to create custom notifications?

  Besides the auto-synced notifications, you can create custom notifications. This is a little trick to increase the impression on products you want to promote and get them sold quickly. Please follow the instruction below to create your own custom notifications. From the app dashboard, please go to Social proof >> Notification list and click Add custom notifications. ![](https://storage.crisp.chat/users/helpdesk/website/4ab515fceed16c00/5549fd23-6d74-4744-b89c-79b736_1p7ip39.pngFew readers

• How to translate the Boost Convert app?

  By default, the Boost Convert app will show in English. If you want it to show in another language, you can totally translate by changing all fixed texts within the settings. Below is the list of setting sections that you should check while trying to translate the app. In this article: Translate Social Proof Translate Countdown Tools Translate Social Proof To translate the popup notifications of Social Proof, please go to each type's setting sectionFew readers

• How to customize the position of Countdown Tools widgets?

  By default, the 2 widgets of Countdown Tools appear below your Add-to-cart button. To customize widget position, go to Boost Convert dashboard >> Timer Countdown or Product Countdown >> Widget position >> Customize position. A new window will be opeFew readers

• How to change the duration on the Countdown Timer?

  Follow these steps to change the duration on the Countdown Timer: On Timer setting, click on Reset time. Edit the duration. You can select a time unit for the timer: days, hours, minutes, seconds. Hit Save to activate.Few readers

• How to install Boost Convert app into my Shopbase store?

  Boost Convert is a free app that available for any store on Shopbase platform. To install the app, please visit Shopbase App Store >> search for Boost Convert and get the app. While installing, you will be provided with all the necessary information, how the app works with your store, our Support Line and the Privacy Policy for your reference. After the installation is done, the app will automatically sync your products and orders data within a fFew readers

• Why my orders cannot be synced with Boost Convert?

  After installing Boost Convert, data of orders within 30 days will be synced to the app in 5-60 minutes. If your store hasn't had sales yet, there will be no data to sync and you will see Sample Data in Notification list. When a new order comes in, the app will automatically sync and create a notification for it. However, these orders below might not be synced: 1Few readers

• How to show Countdown Tools on specific product pages?

  The timer countdown and product countdown were defaulted to display on all product pages after the installation. However, you can set these tools to show only in your selected product pages. Follow steps below to enable this feature. In this article: Show Timer Countdown on specific pages Show Product Countdown on specific pages Show Timer Countdown on specific pages On Timer Countdown section, tick on Show at selected product(s). ![](https://storage.crisp.chFew readers

• How to hide a customer's name on Social Proof notifications?

  If you don't want to show the real name of your customers, you can use this trick to conceal it. Here are the steps to follow: Go to Pop types, click on Settings under Notifications. On Title field, change {{ first_name }} to Someone. Click Save to activate.Few readers

• How to add Countdown Tools to homepage?

  This solution is for ShopBase stores which use homepage as a product page, meaning that the product images, product descriptions and the add-to-cart button of one or some of your products are displayed on your homepage. Before getting started, kindly note that this solution can only be done if you do not use Ajax Cart on the store. To put Countdown Tools to your homepage, please follow the simple steps below: Step 1: Find the product ID. To get the Product ID Number, pleaFew readers

• How to delete a Social Proof notification?

  To delete a Social Proof notification, please follow these steps below: On your admin dashboard, go to Notification list Section. Tick to select the notification you want to remove. Click on Delete to finish.Few readers

• How to hide products from Boost Convert?

  If you want to hide a specific item(s) from our apps, please exclude it from being synced by adding this tag to your product: boostflow-hidden From your ShopBase admin, click Products. Choose the product to edit. In the Organization section, select or enter tags for your product, using a comma to separate different tags. Any new tag can be createdFew readers

• Understand time variables on Boost Convert

  Boost Convert App allows you to adjust the purchased time. There are 3 different time variables in message settings: {{time_ago}}: show the exact order time. {{random_time_ago}}: show random time in minutes and hours. {{random_number}}: show a random number without any time unit behind. You can manually add "minutes" or "hours".Few readers

• Why don't I see any Social Proof notification?

  Sometimes, you will notice the Social Proof notifications aren't displaying on your storefront. Here are some common reasons and solutions for this: Your store hasn't received actual orders. When you turn on the notifications, data about orders from your store backend will be synced to the app. If you haven't had any sales yet, there will be no data to sync and the popup will not appear. Solution: follow steps in this article(https://help.shopbase.com/en/article/how-Few readers